Best Western Plus The Inn & Suites At The Falls

I had a really great stay at this Best Western! Maggie and staff are very helpful and welcoming! The hotel is near a creek, which is beautiful to see especially from the common area and the gym . As for the room well it was exactly as I was expecting it to be large, clean and comfortable. I highly recommend staying here at this hotel!

Room was very clean, smelled fresh upon entering. Room had a tub which was an unexpected surprise. Large flatscreen, TV and air conditioning and heat in the room all made the room very comfortable and very homey. Very glad I decided to stay here and not somewhere else.

We were lucky to be upgraded on arrival to a room with a view! (Sorry I didn't take a photo.) All staff so pleasant, courteous, helpful. The breakfast bar had many options, and a great coffee machine, my cafe mocha was delicious. Convenient for visiting FDR Presidential Library & Museum, Val-Kill, Culinary Institute of America. We stayed for two nights and I will definitely be coming back!

Quiet location but strong mold smell in room Breakfast was ok Parking ok Shower water pressure was very low Price was quite high but hotel is quite old. Smell in our room was so strong that we had trouble in breathing I was not happy about price performace of this hotel

The management, who we interacted with several times over five days, was very accommodating. The breakfast area was very clean and bright, overlooking the river. We had a king room with a jetted tub - that was so stained with mineral deposits it looked infectious. Floor of the very roomy shower was slippery to the point of being dangerous. The floor in our sitting room was so uneven that the drawers in the bureau would not stay closed. Bed and heating/cooling comfortable.