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Residence Inn By Marriott New Rochelle

35 Le Count Pl New Rochelle, NY 10801

7.2

Very Good

301 reviews
pet fee
$100 pet fee
pet allowance
2 pet maximum per reservation
pet size
No pet weight restrictions

Residence Inn By Marriott New Rochelle welcomes your furry companions with open arms! Guests may bring up to 2 pets of any size during your stay. A pet fee of $100 per stay is charged by the property and collected upon arrival, providing for additional cleaning and pet-friendly amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Whether you're traveling near or far, Residence Inn By Marriott New Rochelle provides an enjoyable and welcoming pet-friendly experience.

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Hotel Amenities
Pet friendly
Free Wifi
Swimming pool
Outdoor pool
Non smoking rooms
Fitness Center

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What People Are Saying

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GoinBayou

7 months ago

2/10

Do not stay here. We put up with garbage in the hallway, the smell of cannabis (in a nonsmoking hotel) and resulting fire alarms at 3 AM, torn and worn furnishings, and a surely front desk. We had planned on a week's stay while we visited our children in Mamaroneck. It was close, and we thought Marriott cared about their brand and reputation. The final straw was the breakdown of the only working elevator. We were on the 9th floor and had to climb the stairs up and down. At that point, we couldn't take the garbage, the smell, the noise, and possible safety issues. We checked out early, fully disgusted. The front desk clerk was actually even-tempered that night, a contrast to the mean and rude clerks we encountered the nights before. I have sent my concerns to Marriott over the past several days and have yet to get a response. This place is a dump with families living here for extended periods, presumably homeless. I don't fault them, but I wouldn't ever stay here. They charge more than the NoMA Hotel, which is nearby, and although not the Taj, it is clean with pleasant and responsive staff. You should stay there if you need a p[place in the area. You could save about $50 a night.

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DaniA1961

7 months ago

4/10

Elevator lobbies have been upgraded. The rooms are disgusting! The kitchen was filthy, holes I the walls, dirty windows. The window in the living area fell into the room because someone removed it prior to our visit. The stove top had baked on food! It’s a pit!!

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judithsN899VO

8 months ago

8/10

Comfortable accommodations, friendly and helpful staff, but mediocre to poor breakfast. The people working the breakfast try their best, but they are not given the proper supplies. Oatmeal is decent, but is not replenished. Eggs taste like powdered eggs. Supplies can run out well before the end of the breakfast period...for example, no (packaged) muffins an hour before the end of breakfast on the weekend. You can't even get a piece of bread for toast, only bagels and English muffins. Service in this hotel is excellent, but offering a decent breakfast is apparently not a priority for the corporate management.

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J5241NKelaineb

9 months ago

2/10

They cancelled our reservation with no notice. They did not email us or call us. I flew in ahead of my husband, so I was alone with no place to stay. I asked who cancelled this reservation and was told they did not know. I contacted Bonvoy and they let me know that they can identify the person at the hotel that cancelled our reservation. When this happens the hotel is supposed to WALK US - help us find a new hotel and pay for our inconvenience. They did not do this. Bonvoy is still investigating. Don't stay here!

eddiebI6000XR

9 months ago

2/10

This hotel is terrible and you should avoid it. We had a reservation but found out they cancelled it before our arrival. Problem is my wife was supposed to stay there 2 days before my arrival from California. Marriott has a walk policy for which they are supposed to help you find another hotel and reimburse you for the inconvenience. We submitted a case for reimbursement to make us whole and they refused. After reading several reviews it appears this is a common practice for this hotel. The facilities are horrible, the pool was out of service and they kicked us out 2 days earlier than our original reservation. Marriott Corporate (Bonvoy) has not helped us to resolve this as the hotel refuses to make us whole. BTW - I am a Gold Elite member and have never experienced anything like this in my 20+ years as a Marriott customer. AVOID THIS HOTEL. Springhill Suites in Tuckahoe is nearby and the service is like night and day. Oh yeah, they don't randomly cancel reservations without notice.

Pet Policies

Yes, Residence Inn By Marriott New Rochelle is very pet friendly.
Residence Inn By Marriott New Rochelle welcomes 2 pets per reservations
Residence Inn By Marriott New Rochelle welcomes pets of any size. There are no breed restrictions.
Residence Inn By Marriott New Rochelle does allow cats.

Pet Fees

Residence Inn By Marriott New Rochelle has a $100 per stay pet fee.

Pet Amenities

Yes, Residence Inn By Marriott New Rochelle provides pet beds, bowls, or treats, subject to availability.
Yes, Residence Inn By Marriott New Rochelle has a nearby pet relief area within walking distance.

Where You'll Be

35 Le Count Pl New Rochelle, NY 10801

Important Information

Optional Extras

Covered self parking fee: USD $20.00 per night

Pet policy details:

  • Number allowed: 2
  • Weight Limit: no limit
  • Fee: $100 per stay
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Within walking distance of New Roc City Entertainment Complex and a 15 minute drive from the Bronx Zoo, this hotel features an outdoor pool and suites with free Wi-Fi and a kitchen. The studios and suites at the New Rochelle Residence Inn include a living area with a sofabed and cable TV. The kitchen is complete with a stovetop, oven and dishwasher. Cookware and dishware are provided. A fitness center, business center, and barbecue area are provided at Residence Inn New Rochelle. Laundry and dry cleaning services are also available. A continental breakfast is served every morning in the hotel lobby. Times Square and Central Park are 21 miles from Residence Inn New Rochelle. LaGuardia Airport is a 25 minute drive from the hotel.

pet fee
$100 pet fee
pet allowance
2 pet maximum per reservation
pet size
No pet weight restrictions

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Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
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