Borland House Inn

My husband and I just spent a lovely night at thr Borland House. It’s self check in but it couldn’t be easier, We met Brianna, the manager when we arrived and she was very pleasant and helpful. The house is filled with antiques and interesting history. Our room, the Humminbird was cozy with a private staircase and a bath as big as the room. It was a cold night but the room was toasty. The breakfast was delicious, I had the veggie frittata which was served piping hot in a cast iron pan. My husband had the stuffed French toast. So good! Like dessert for breakfast. The town offers a lot of activities and a good Irish pub. We shall return.

We stayed at The Borland House while in town for my daughter's wedding. The first night it was just my husband and myself in The Robin's Nest, and we were joined by another couple for two further nights. What a lovely first impression upon entering the house. We let ourselves in and found our room quite easily, thanks to detailed instructions in an email. The staff was very pleasant and helpful. The owner regaled us with some tales of history and hauntings on our last morning there. The town is lovely. I would stay again. A highlight was certainly the lovely breakfasts we had. On the first night I felt like the bed and room were shaking like crazy. My husband didn't feel a thing. I was convinced there must be a huge fan or something attached to the building, and checked for one in the morning. Nothing. Ghost? Heard a few bumps in the night on the 2nd and 3rd night. The owner said the bumping around is the ghost of his brother! No creepiness, though. : )

Horrible customer service. 4 days and no return phone call. The room was so hot and musty, my wife could not breathe. We asked to raise the air temp and they tried, but all the must in the room just worked against us. Spider webs at the top of the windows sills, because they cause reach them, which in turn means dust as well. We checked in at 4:30, went to dinner, came back to a leas got room and had to go home at 9:30 the same night. Called and asked what the 100% satisfaction guaranteed, posted on the website meant, and was told by the manager that the owner said “no refund.” I never asked for one!!! Owner said she would call me and it’s day number 4 and no call. No missed calls and no voicemail. When i called back, the manager said the owner called. As a veteran with 23 years of service, I’m appalled that she boast’s she’s veteran owners business with no return phone call. As are the Veterans I told this experience to. Oh!! She did tell the manager to offer us 20% our next stay, because ANYONE would go back to a place they can not breathe. The women my wife and I told this to, said she should not boast about being a woman owned business either, with this kind of treatment. Sleep somewhere else, where you’re respected as a person, customer, veteran, woman.

What a quaint and comfy escape! We had a beautiful drive from the NYC area. Fall leaves of all colors decorated the roads, along with the landscape of the Inn. The town itself is walkable with restaurants, shops and coffee shops. The Inn is beautifully decorated with little sitting areas and nooks in the common rooms, which allow visitors the opportunity to take in the beauty of the place. Pure relaxation! Our room was lovely. We booked last minute as we had a wedding in the area. The official wedding hotel was a part of a not super exciting chain that was charging 300 a night. We went rouge and booked this stunning Inn and were immediately pleased upon arrival. Our room was clean and the shower had great water pressure. In the morning, we had a delicious gourmet breakfast. My husband opted for the breakfast sandwich with fresh salad and I went for the pumpkin waffles. Both were outstanding. The management was wonderful and professional. We made a mistake when checking in and got confused about the location of our room. Instead of making this a big deal, they handled our mistake and ensured all was good and our wedding festivities were not interrupted. We will definitely be returning. Thank you so very much for a wonderful experience. Do yourself a favor and book this quintessential Hudson Valley inn!

Although house is advertised w AC the guest room does not have AC and you can’t open the window. So be prepared for a very un- comfortable nights sleep. Yes, host delivered a fan after 2 requests and told me it was cool outside. Guess I’ll sleep on the porch. Too bad cause it’s a very nice location.