300 Schermerhorn Road Brooklyn, NY 11217
Very Good
574 reviewsHoliday Inn Brooklyn Downtown an IHG Hotel is a traveler's favorite pet-friendly hotel in Brooklyn, NY. Holiday Inn Brooklyn Downtown an IHG Hotel welcomes 2 dogs up to 50 lbs. with a pet fee of $150 per pet, per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Enjoy peace of mind knowing your pet will be as happy and cared for as you are throughout your visit.
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ESA & support animals
Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
Sarahtravels78
3 months ago
4/10
This is a budget hotel with a luxury hotel price tag. I gave it two stars for the comfortable bed and great location. But there were too many issues to justify the $300/night price tag. This hotel is in desperate need of some upgrades. A few of the problems I experienced: - When I got to my room, the main light switch didnāt work and I couldnāt find the switches for the bedside lights. I went back down to the desk to ask and the attendant didnāt apologize or tell me where to find them, just curtly said theyād send an engineer up. By the time the engineer arrived, Iād found the switches, otherwise I guess I would have just been sitting in the dark for 45 minutes? - The chair in my room was completely scuffed up, and one of the light fixtures was cracked. Fine for a $100/night motel, not for $300/night. - There were only two towels in the room, and neither was a washcloth. Both towels were too small to function well as bath towels. - The onsite restaurant is pretty poor and there are surprisingly few good breakfast options nearby. - One of the pillowcases was stained. - When I checked out, I very politely let them know about the issue with the light fixture, and they just said theyād note it down. No apology or thank you for letting them know. All of these would be fine at a budget motel. But I wanted to make sure people werenāt expecting luxury for these prices.
773barbl
6 months ago
2/10
As a previous manager within the hotel industry (Front desk, housekeeping) this motel was a disappointment. My request for a low floor was never placed in the notes. The front desk agent (Ariana) was unfriendly with her forced grin. Everything I gave her in her hand she retuned to me by placing it on the counter (ID, CC, etc.) rather than in my hand. She gave me a room which she knew was not up to par and I'm sure would never stay in herself nor any of her family members. The furniture should be thrown out and housekeeping needs to deep clean this room. Material from the bathroom door was also peeled off making it somewhat difficult to close the door. There was no hot water on the morning of check out and I notified the front desk and all she could say was that she'll let the morning staff know when they arrive. I never received an apology, money off my bill and not even a phone call from a manager apologizing for my inconvenience.
z_andriiashchuk
7 months ago
4/10
I hate leaving low reviews, however I was extremely disappointed with this hotel while staying here. We decided to visit NYC for Christmas, and honestly we wish we would have stayed in a different hotel. First off, we arrived December 24, 2024 in the evening. They have valet service, which was very helpful since parking was hard to find. We booked 2 rooms with them. One room with 2 full beds for my husband and I and our daughter, and a second room with one king bed for my mother in law. For 2 nights for both rooms. Checking in was a whole different experience. While my husband was checking in at the front counter, I waited near by with my daughter. At the front desk, behind the small wall they have a fight broke out between the employees. Started off with cussing each other out extremely loudly in front of everyone, to then actually fighting. This went on for some time. My daughter is 4 years old. Definitely not something I wanted her to witness. The whole situation was handled very poorly. The following morning I called the front desk to get some new bath towels, no one showed up. 45 minutes later I called again. Very noisy at night. People laughing and screaming at 1 am -3 am. Not much else I can say. It was just a poor experience overall, and I wish I would have booked elsewhere. Rooms are clean and bathrooms were clean. Only good thing I can say is thank you to the cleaning crew and to the valet service.
kmf2257
7 months ago
10/10
The location and comfortable. My favorite and only hotel to visit when Iām in Brooklyn. The views are amazing. The bed is comfortable. I visit this hotel all the time and it never disappoints! The hotel bar and restaurant is great! I canāt wait to go back!
Maps684431
9 months ago
2/10
Never again. They will hold your money. STAY away from this hotel. RUN away from this hotel. I was in this hotel on September 30 2024, and upon check in they insisted for a 150$ as incidental deposit fees. Anyhow, I DID paid it. & since October 1, 2024 ( the second day ) and they still holding the deposit. 22 days till this moment. I called them, sent them bunch of emails, but no one cares. Till today October 22, 2024 and they still holding the deposit fees. Donāt ever go there. As for me. It was my ever mistake to Checked in. Now I know why they are low level and they behind Hilton and Marriott. This hotel from the first staff you meet at the reception till the manger of the duty. All of them are incompetent and they are beyond any sense of responsibility. A bunch of incompetent running a low grade chain of hotel. I donāt blame them. I blame Myself that I went to that ugly place. But again it was my first and last time. No more even for free. Again. I have my followers on x.com ( 30k ) I will be making sure to share with such experience. Just to alert and warn them. Donāt ever. Ever go there.
Pet Policies
Does Holiday Inn Brooklyn Downtown an IHG Hotel allow pets?
What is the pet policy at Holiday Inn Brooklyn Downtown an IHG Hotel?
Are there size or breed restrictions for pets at Holiday Inn Brooklyn Downtown an IHG Hotel?
Does Holiday Inn Brooklyn Downtown an IHG Hotel allow cats?
Pet Fees
How much are the pet fees at Holiday Inn Brooklyn Downtown an IHG Hotel
Pet Amenities
Are there designated pet areas or walking trails at Holiday Inn Brooklyn Downtown an IHG Hotel?
300 Schermerhorn Road Brooklyn, NY 11217
Policies
Check-in: 3:00 PM
Check-out: 11:00 AM
Optional Extras
Covered valet parking fee: USD $48.00 per day
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Offering an indoor heated pool and indoor whirlpool, The Holiday Inn Brooklyn Downtown is less than a km from One MetroTech Center and 2641 feet from Barclays Center. Every room at the property comes with a desk, an iron with ironing board and private bathrooms with complimentary toiletries. Grand Canyon Diner is located on-site. A cocktail lounge, off-site restaurant delivery and room service are also available. The property also has a fitness center, a sauna and a steam room. JFK Airport is 11 mi from the property
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