





8250 Park Rd Batavia, NY 14020
Guest Rating
488 reviewsQuality Inn & Suites Palm Island Indoor Waterpark is a quality pet-friendly hotel in Batavia, NY. Quality Inn & Suites Palm Island Indoor Waterpark welcomes up to 2 dogs of any size with a pet fee of $20 per pet, per night. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!
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Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.

Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
801mindyt
a year ago
4/10
Stayed Saturday October 19th. Arrived really late, just wanted a place to sleep. The man at the front desk was very nice and helpful. The hotel is extremely outdated and not very clean. Smells awful. Needs alot fixed. Did spot a 🪳 as well. Beds are comfortable yes. I wouldn't shower or eat there. Nope. Keep your belongings in the car or you may take home bugs. Overall don't recommend unless you need something cheap or last minute.
M9941ZRdonnag
a year ago
2/10
We went at mid-June. Very old, dirty, and with sparse accommodations. Never could get internet. We had to sit in the lobby once or twice when we had to connect with businesses. It was a "what you paid for" deal. Many people there, were living there, and I suspect were not citizens of the U.S.A. No toilet paper in bathroom, no garbage pickup daily, no towels were being brought. We were right across the room from the laundry, so we took care of towels, trash and toilet paper on our own. No fan in the bathroom. I have never had a stay like this in ANY motel. UGH.
Ggood1957
a year ago
2/10
This was the most disgusting hotel I’ve ever seen. Filthy carpets, rusting bathtub and shower, holes in the bed sheets, trash littered throughout the property, stench of tobacco smoke and pet stains in the hallways, terrible mattress, no towel service unless you specifically request it. The entire place is gross.

vermonter1951
a year ago
2/10
This place left a lot to be desired. The hall carpets were dirty, my room carpet needed vacuuming. The door locks are a bit tenuous... the first room I was given had no deadbolt or flip lock. The second room only had a flip lock. There was no clock. The outlet behind the bed was falling out of the wall. The outside doors did not close tightly allowing anyone to walk in with or without a reservation. There were holes in the cabinet that held the microwave, tiles missing in the bathroom. The TV remote was gross. The elevator button lights didn't work leaving one to wonder if it had been called or what floor one would end up on. Needless to say, I would not recommend this to anyone.
ddavis892
a year ago
2/10
STAY AWAY!! Lights didn’t work; AC hardly worked, bed was wobbly, carpets were filthy, tattered blankets, showers hardly drained and best for last Cockroaches!! 🪳 plus had to pay extra to use water park after paying for room! Bad service too
Pet Policies
Does Quality Inn & Suites Palm Island Indoor Waterpark allow pets?
What is the pet policy at Quality Inn & Suites Palm Island Indoor Waterpark?
Are there size or breed restrictions for pets at Quality Inn & Suites Palm Island Indoor Waterpark?
Does Quality Inn & Suites Palm Island Indoor Waterpark allow cats?
Pet Fees
How much are the pet fees at Quality Inn & Suites Palm Island Indoor Waterpark
Pet Amenities
Does Quality Inn & Suites Palm Island Indoor Waterpark provide pet beds, bowls, or treats?
Are there designated pet areas or walking trails at Quality Inn & Suites Palm Island Indoor Waterpark?
8250 Park Rd Batavia, NY 14020
Policies
Check-in: 4:00 PM
Check-out: 11:00 AM
Optional Extras
Covered self parking fee: USD Free
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia, NY hotel is also convenient to many local points of interest like Darien Lake theme park, the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York, Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides, an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia, NY hotel can enjoy amenities like free high-speed Internet access, an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center, like a public computer with Internet access, and copy and fax services. With its nine spacious banquet and meeting rooms, the hotel is the perfect venue for your next special event. Rest, relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee, microwaves, refrigerators, hair dryers, curved shower rods, irons, ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience, this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.
We have researched and hand-selected the best pet-friendly hotels throughout the country. Romingo has partnered with these properties to offer you the lowest rates and a world-class pet-friendly experience. After booking, Romingo coordinates your stay with the property to ensure you and your pets are warmly welcomed. Backed by our Romingo Guarantee, you can rest-assure that traveling is easier and more enjoyable with Romingo!
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