Reikart House Buffalo a Tribute Portfolio Hotel

This was one of my best stays at a Marriott property in a long time! Several of us came here for business in the area and we made reservations here based on a co-worker’s suggestion. Upon pulling up outside it doesn’t look like much, but once we entered the first thing we noticed was the amazing décor. The customer service from all the staff working the desk and lobby café was also excellent! Checking in was smooth and perfect, she hit all the topics and was very happy, professional, and engaging. She told us lots about the property and gave us an excellent lunch recommendation too! Once we got into the room, it was perfectly decorated just like the common areas we saw upon entering. The tile inset on the bathroom floor and shower floor looked amazing! The bedding was great, flat, and comfy too. Ergonomics of the room were also designed for ease and comfort! They also have a Cadillac Escalade that they use to provide free rides to guests... Anywhere in the area within 5 miles, typically running until midnight! We were fortunate to grab a couple of rides with Marty, who was very engaging and helpful! He took us to a work reception nearby and told us to call him when we were ready to be picked up, which we did and he promptly came back to get us! Shower pressure and quickness of the hot water was perfect! TV also worked perfectly! We enjoyed our visit so much that we’d return to the area just to stay at this hotel again! Highly recommend staying here when in the area! I average staying in 1.5 Marriott properties weekly and based on the poor and inconsistent service at many of them, I wish the management here would train the others on how to keep a property beautifully clean (this place has been here 7 years and it looks brand new still!) and how to provide great service!

We were in town for a Memorial service we spent 4. Nights at the hotel. From the time we checked in until the time we left the staff was attentive and friendly. The weather was very cold in early January. It was nice at the end of a busy day to return to the comfortable fireplace room. Get warm and have a beverage and talk with family. We had a great breakfast every morning as well. The hotel experience made our trip a little easier.

This is our fifth visit to the Reikart House. We “discovered” it during COVID and have kept coming back. My wife and I were discussing if there was ever anything in any of our visits that bothered us and we could not think of a thing. The staff is amazing. Everyone is kind, professional and well trained. They are also incredibly accommodating with reasonable requests, and willing to stop and chat with an old man like me! The hotel was transformed in 2017 and is now a Marriott Tribute Portfolio Hotel. The rooms are beautiful and well appointed. The hotel is quiet but still maintains a fun but sophisticated vibe. The adjoining Jazzboline Restaurant is very nice and great breakfast options are available in the Parlor Room. No pool but a spacious workout room. We travel quite a bit (although not as much as many of the road warriors who may be reading this) and for us, and our tastes, the Reikart House is the whole package! We will be back.

Hotel was very nice/clean. Staff was pleasant and helpful. Very convenient to airport, and restaurants. The only drawback for my rating of a 3 is the bed mattress was a little soft and bothered my back. If you need a very firm mattress this might not be a good choice.

We stayed for one night before heading to Toronto for the Eras Tour. The hotel was beautiful, with lovely charm and features throughout. The room was spacious with comfortable beds and a large bathroom. Good storage for a longer stay. Would definitely stay here again when we are back in the area!