Quality Inn & Suites Clayton NM

The room itself, I would give at least 3, if not 4 stars. The bed was comfy, it was quiet (but for the train that sounds like it goes right through the back porch) the pillows were fluffier than most hotel pillows. However, the breakfast was horrifyingly bad. The eggs were sitting in a lot of water, the waffle batter was as thin as water and therefore did not cook properly, resulting in an inedible mushy, chewy blob of hollow dough, the biscuits were a foam like texture... we went to a coffee shop for breakfast instead. The staff was friendly and helpful. Overall, it was a good night of sleep but very subpar breakfast, so I won't give this 3 stars for an 'average' rating.

1st off we got there being told our reservation was cancelled so the room we originally reserved was rented out so we were put into a room that was 1 king size bed 1 sofa bed and a roll away bed . The toilet was dirty with pubic hair and urine so i went ahead and cleaned it and out bed had human poop stains on the blanket the blanket was torn and when we checked out after 11 due to this they told us that they would give us a refund and now the manager just called and said o well sorry we cant give you a refund due to checking out after 11 well we did that because of the findings and your staff told us you would give us a full refund for the one day at least but you wont and thats not right at all. Pictures are uploaded . All we asked for is 1 day of a refund not both days.

Rusty old sewing needle broke off in my foot while changing for bed. I ended up having to have it surgically removed. Hotel manager was never available and has not answered my emails. Choice hotels said someone might call us. It’s been over a week and still no response to my emails or Choice hotels. (They still charged us for the room!).

Spent one night on cross-country trip. Wanted a fitness room if I was going to pay the rather high motel/hotel rates that are demanded these days. There is a fitness room that was very small but satisfactory for me. I was told and noticed that the pool and hot tub were unavailable and obviously had been for some time. Carpeting in the halls had not been cleaned in a day or so. AC was noisy; rip in screen; breakfast was fine - nothing to write home about. Would have appreciated oatmeal, more fruit than the very green bananas on hand. Positives: very good bed with two nice pillows per person. Appreciated the coffee maker, fridge and microwave. Had a very good night's sleep on the second floor.

If I could give this hotel a zero star review I would. I checked in and found an adult bed bug so I asked to change rooms. I was then moved to a different room and thought I was safe yet I found more bed bugs in the middle of the night. When I mentioned this to management and asked that they address the issue, nothing was done, just a smile. Be careful and stay somewhere else.