Hilton Garden Inn Camden Waterfront Philadelphia

The worse experience dealing with Hilton. 1. I first booked with a 3rd party website like I usually do for 3 separate rooms for an weekend. The Hilton sold one of my rooms. That led to the next problem of finding another hotel. 2. After 4 hours on the phone trying to find another room, I called Hilton directly and had to book another 3 rooms in another Hilton in another state since they sold one of my first sets of room. 3. After getting all that resolved. The supervisor checked us in and did not mention that it will be 25.00 a DAY to park. 4. The supervisor did not mention that there is a hold of 50.00 a DAY PER ROOM being help on a major credit card. 5. No hot water. My shower was just a little warm and the mattress were very uncomfortable. 6. But the BIGGEST ISSUE was that same supervisor charged my credit card for a total of 4 rooms instead of 3 rooms. I called my bank immediately and of course the supervisor was saying my card was declined for 1 of the 4 charges. The supervisor was speaking with my bank at the same time I was showing on my bank app the charges that went through for 4 rooms instead of 3 rooms. NEVER AGAIN HILTON. VERY DISAPPOINTED.

Very friendly staff in the front desk and the room was extremely clean and quiet! Great view!!! I would definitely recommend it to all my friends, family and colleagues! Coffee makers it’s kinda hard to understand and you have to press hard the coffee pods.

The hotel had great views of the bridge and river. When I checked in the room that I had picked ahead of time on the app as I am a Hilton Silver member for some reason I was not given and just told it was not available which now explains why I never got my digital key sent to me so we could go right to our room. I'm not sure if I was moved because there was a wedding going on that night and the place was sold out but it was on the top floor and we ended up being moved one floor down. The room itself was on the smaller side but the bathroom (other then the door and walls which had some kind of stains on them kind of gross) was very clean, the counter top, the toilet and the shower especially was spotless. The microwave also looked like it had not been cleaned in awhile there was some stuff splattered on the inside. The bed had a zipper mattress protector so it was fully encased which is great. All hotels should do this. The bed was decent. The hotel was very quiet at night, I did not hear hallway noise or doors slamming so that was good. We did pay over $300 for one night with the parking fee which I thought was a bit pricey for the room and you don't get any breakfast included so that's something to think about before booking. I think the price of the room did not match the quality of the room.

I stayed here 2 nights with a very larger group from work. First night, with 50+ trying to get checked in, staff still got us all taken care of very quickly. Room was very clean and quiet. I slept great and air was cool in room. Most of the group had great time at the bar with staff. Nice continental breakfast in the morning.

Stayed one night while in town for a concert at Freedom Mortgage Pavilion and sightseeing in Philly. This is a newish hotel on the waterfront with great views of the Philadelphia skyline and Ben Franklin Bridge. Room was clean and comfortable. Tried to eat at the restaurant in the lobby but they were unprepared for the volume of guests so we left after it was clear staff were overwhelmed and did not notice arriving guests. It’s a very short and easy drive to the historic area and easy and safe 15 minute walk to the concert venue. There is not adequate space to park to check in when there are more than 2 guests arriving at a time - this is an issue as access to the parking lot requires a room key. They charge for parking - pretty routine for city hotels, but this is not in the city, so they could do away with it IMO. Overall a nice stay with just a couple of inconveniences.