Residence Inn Atlantic City Airport Egg Harbor Township

We booked a hotel for a night with our family 2 weeks back. One of the bathroom door had a big crack on it with the tiles near it cracked. The big sofa chair had so much stain and wear and tear on it. The blow dryer had a lot of hair was sticky, broken and horrible. I wouldn’t even donate it to anyone. Also, as someone else mentioned here, the hotel was under construction and both the elevators well being used for construction.

My husband and I have been staying at this property for over 15 years when I visit my family in the area. Normally, we are happy with the room -- always clean and quiet. Unfortunately, that was not the case on our recent 4-night stay! We walked into a very stressful situation in which the hotel was UNDER CONSTRUCTION (work going on 7 DAYS A WEEK FROM 9am - 5pm). Both elevators were set up as "cargo" elevators with cardboard on all walls and a lot of debris on the floor. We were told by the front desk person to park in the front parking area as there were a lot of construction trailers in the back parking lots (where we have always parked in the past) and he could not assure us that there were not nails in the back lots. The VERY loud noise began early in the morning (about 8:15 am) and at one point we thought our ceiling might collapse due to the extremely loud pounding overhead. One day, the worst part of the noise was right over the bathroom, so I was not even able to take a shower that day! As promised, construction continued daily and it was extremely disruptive. Then about 20 minutes before we checked out, we received a call from the front desk saying they were turning the water off for the next 3 hours starting in 15 minutes. Needless to say, I was glad we were checking out! It is beyond comprehension why we were not told in advance that the hotel would be under construction. My husband and I have been loyal Marriott Bonvoy members for many years. I am very surprised and disappointed that Marriott would treat its customers this way.

The breakfast here is free. There is your standard selection of hot breakfast (made it yourself waffles, sausage , eggs, coffee, fruit). The rooms are large and have a kitchen suite. The parking is free. Upon check in I was not offered any amenities for being a platinum member (something about them not participating).

This property needs some love. Staff was friendly and I didn't have to wait long to check in. The hallway walls are scuffed and the carpets, though dark, have some stains. The lighting in the room must be kept purposefully dim so you don't see the flaws and there is no lighting by the couch and chair. Cabinet door under the sink was askew. The arms on the armchair by the TV were very dirty (I wouldn't sit in it, it was disgusting). The sofa seemed like it was purchased at a secondhand shop, quite saggy. The bed was also well worn, and the white pillowcases were more off white/grey with washing. The pillows were quite lumpy but comfortable. I am used to much nicer bedding from Marriot. That being said, the linens appeared to be clean. Bathroom and sink area were clean. Breakfast in the morning was mediocre and on par with what I have received at a lower grade Marriot property. If I had to come back to the area, I might give the Homewood Suites a try instead.

Worst place to stay. Dirty and toilet doesn't work in a room, so merry christmas if you need to use it...Paid $150 to hold my bathroom things till morning.. such a shame. Cant understand why they are a part of the Marriott.