Idyllic Oceanfront Home on Atlantic City Boardwalk

My husband and I were searching for an affordable place close to the boardwalk for a quick overnight stay. In looking at the pictures online we believed this was a good location for the cost. Our stay was disappointing at best. The hotel was not my idea of clean, only one elevator was operable, and the facility looked run down, even though they were under construction. When we arrived, they front desk clerk said they would need to take possession of our car keys to be able to move our car as needed to accommodate parking. Within our less than 24 hours stay they had moved our vehicle approximately four times. The following morning after checkout we realized our car had been damaged. Apparently, one of the attendants moving our vehicle attempted to squeeze the car into a narrow parking spot scrapping the driver side of the vehicle along one of the beams. There was damage from the headlights to the rear of the vehicle. The attendant tried to brush it off and would not take accountability for the damaged they caused. We attempted to elevate the concern to corporate. However, that was unsuccessful as well. They were unresponsive to emails, and telephone calls. If we weren't transferred to a line where no one answered, we were given the run-around about the manager being out of the country and no one being available to provide a resolution to our concerns. To date, after multiple attempts of communication via telephone and email, it has been approximately three weeks since this incident occurred, and we have yet to receive a response from the local or corporate office. I would not recommend this establishment to anyone!

The appearance of the hotel is very shabby. Booking website mentioned that the price included breakfast but when we checked in the hotel said there is no breakfast. Coffee was available but that was only after 7am. The floor we stayed in had a balcony which had an open corridor to other rooms which was a concern as people were walking up and down.

Had to pay an extra $80 just to park at the hotel. Room was not cleaned the whole time we where there. Not given fresh towels daily.

My stay was close to everything we wanted and needed. The beach, boardwalk, casinos, gas stations, outlets, food stores.

Building under construction. No breakfast, no balcony. Paid for both. Noise, workers right outside door. Dust debris, garbage on what used to be a balcony. Marijuana smoke everywhere 24/7. Seeped into the room especially at nite…I demand a refund