Hilton Garden Inn Las Vegas Strip South

I travel quite a bit and I leave reviews to remind myself where I liked in a town. Once I find a place like, I generally stick with it. Otherwise, I really am just reminding myself of what was good or bad and my overall impressions. So this is a no return for me. I don't really need to get into why because the bottom line is that next time I will just pay for an uber and not worry about the free airport shuttle. The uber is worth it. For those considering a stay here, I'm sure there are other reviews that go into detail. For me, the airport shuttle was good - but that was where good ended. It was mostly empty, it was pretty tired and dirty. There was no hot water - at night or in the morning. The mattress should have been replaced long ago. The night staff were good but the day staff were spectacularly unhelpful... just no.

First, the staff was professional , courteous and polite. I was very disappointed in the appearance of the room, the cleanest, and the overall accommodations, The floors in the room and hallways were filthy, The bed pillows were flat and uncomfortable. And there was no hand soap in the bathroom. Finally, I was very surprised to see that all furniture with drawers were remove from the room. Where are people supposed to put their clothing if you want to unpack. Yes, you can hang some clothes in the closets. However there are other clothing that you can’t hang. And if you are short the top shelf in the closets is hard to reach.

We booked a room with 2 king size beds but it had been taken on arrival, instead they gave us a junior suite and paid for our dinner! Great Staff, quiet location. Pool Area is shaded in the afternoon so idea for families. Nice breakfast and lovely evening meal. Very reasonably priced. Free Shuttle to the airport! Nice for a quick stay over!

My friends and I were unable to use the whirlpool due to at least 12 children in it on the evening of 6/16/24. The pool was also full of children as adults sat poolside and drank. The children in the whirlpool were unruly and squirting water guns. One child even carried an ice bucket of pool water back and forth to the whirlpool dumping it in the whirlpool several times. Some of the children were under of the age of 12 and stayed in the whirlpool for the two hours I was poolside which was a direct violation of the posted sign. There was trash all over the poolside including empty soda bottles, beer cans, chip bags, and microwave popcorn bags. My friends and I went to the front desk several times for assistance but was told that no manager was on duty.