Four Seasons Hotel Las Vegas

I do love four seasons as our stays there across the country have been pretty consistent. We were happy to stay here after a long trip visiting national parks with some rustic lodging. I love that this hotel is off the strip and much quieter, and you’re not walking through smoky, crowded casinos to get to your room. And the service here is quite good. That being said, we were completely disappointed in the breakfast buffet. It’s exorbitantly priced, and although the selections are quite varied, most of the food was cold to lukewarm. Management made it right, but I expected better for a four seasons.

It's a Mandalay bay on higher floors at 4x the price and aside from that there really is no difference. Instead, book a large specialty suite at Mandalay Bay for the same rate. There isn't much to be desired here and nothing speaks "luxury". The staff are fine, the beds are terrible and the rooms are showing wear. I don't know why this hotel is in the Four Seasons portfolio.

Las Vegas isn’t exactly known for restraint. It’s loud. It’s lit. It’s slot machines and pool parties and Elvis in a bedazzled jumpsuit offering you tequila at 10am. But tucked inside the chaos, like a secret for those who know better, is the Four Seasons Las Vegas. And it’s everything. When Justin and I headed to Vegas for a Keynote Speech I was delivering at a Conference, I wanted to do Vegas, different... no kids, no noise, no neon overload... so this is where we went. And within seconds of checking in, I remembered exactly why I keep coming back (we almost always stay here). The Vibe: Elegant. Discreet. Elevated. You know you’re in Vegas, but no one’s shouting about it. The marble, the scent, the welcome glass of something sparkly — it’s the kind of arrival that whispers, you made a good decision. Okay, here’s the flex: There’s a secret elevator tucked into the main Mandalay Bay elevator bank. If you know, you know. It’ll whisk you directly to the Four Seasons like you’re VIP... because, well, you kind of are, and people wonder where you're going. You still have access to everything Mandalay Bay offers... the casino, the restaurants, the lazy river... but you get to retreat to your own world at Four Seasons. It’s the best of both: indulgence and calm. The Room: Spacious and sleek. We had an incredible view and a bed that makes you contemplate ghosting your entire real life just to stay another night. The Pool: Yes, Mandalay has its water park vibe. But Four Seasons has its own exclusive pool. No DJ. No wristbands. No kids doing cannonballs (as much as I love mine). Just peace, padded loungers, and someone checking if you want your drink refilled before you even realize it’s low. Pro Workcation Note: If you’re in Vegas for a conference, speaking gig, or even writing your next book (hi, F*ck Your Office Snacks), the FS Las Vegas is a power move. It’s where you stay when you want to show up fully present without the overstimulation of a slot machine orchestra every 20 feet. Would we stay again? Obviously. This is one of the few places in Vegas where you can leave the noise behind, without ever missing out.

Woke up in middle of night to raw sewage leaking from bathroom ceiling. Ruined all my toiletries and medications. Smelled awful. Took 20 mins for someone to come up and move me. Room they moved me to had backed up shower drain. Manager I spoke to about both issues was apathetic. Lost a day of my vacation due to only 4 hours sleep. Only compensation was breakfast. Expected at least one day credit for lost sleep and ruined toiletries and medications. Restaurant, spa and room (pre-sewage leak) were great but management reaction to the incident was terrible. Other hotel brands would have comp’d the full stay. Not what you expect from 4 seasons.

The service, amenities and hospitality was top notch. The room was absolutely amazing. Every detail was so well thought out, from the layout of the room to the house keeping. The hotel was sweet enough to have a welcoming pastry in the room beforehand so when we checked in and got up to the room we were surprised by a nice card and delicious prepared dessert. The day before we checked out to leave, the Hotel again surprised us with an assortment of little treats and a thank you card for staying with them. Every service and amenity of the hotel is accessible by the phone which has a speed dial button to reach it. I used the laundry service during the stay and the clothes were laundered and handled very nicely. I loved the fact that the floor was quiet the entire stay and there was even a filtered chilled water dispenser by the elevator on our floor. So nice when to refill water bottles with fresh water before heading out to explore the strip. The hotel occupies the 35-39th floor of Mandalay Bay and has their own set of elevators to access the guest rooms. They have their own lobby and valet enterance and direct access to the Mandalay Bay casino. Extremely convenient when you're checking in or getting back to the hotel after a long day and late night, it's nice to not have to deal with crowded lobbies or any of the casino traffic. The hotel also has a tram that goes from Mandalay Bay to Luxor and Excalibur, as well as an express tram that goes from Mandalay to Excalibur directly. Came in very handy for getting easy access to 4 neighboring hotels. All in all I couldn't be more pleased with the stay and I will make Four Seasons my go-to hotel stay in future visits!!!