Flamingo Las Vegas Hotel & Casino

Overall a very nice hotel for the price. The room was clean as was the hotel in general. Staff was great. Only thing keeping it from 5 stars was the fact that I mostly booked on the fact that they had a large pool area with multiple pools, but when I stayed, only one pool was open and it was very crowded and there was no place to sit. I was told that they noted the fact that the pool area was under construction on their website, but I booked through Expedia. Had I known, I would have stayed elsewhere. I asked the staff if they could refund at least one day of the resort fee, but they said they could not do that 😐

I would definitely not recommend this place to anyone. There are huge lineups everywhere especially at the front desk. You can’t even get any help there. You’re waiting in line a minimum of 45 minutes. The pools are closed they’re under construction in the scorching heat you need a place to cool off there’s only one pool opened and it’s extremely packed with no chairs at all by 9 AM unless you wanted to pay to rent them. People literally had their towels on the cement. It was extremely overcrowded. The pool closures were not advertised otherwise I would never have booked to stay here. The resort fees are extremely high when it provides no amenities. The Wi-Fi barely worked. I had to keep rebooting my phone to get a signal. Two device limit for $56 USD is ridiculous. The room was old and outdated and at the end of a super long hallway so far from the elevator. There is no where to sit not even a bench to sit and relax for a minute, you literally have to be at a slot machine or at a restaurant or bar if you want to sit otherwise you have to go to your room. I went to talk to the front desk manager and she was very unpleasant and not helpful at all she acted like she did not even care about my concerns so much for providing customer service. I will never stay here again. Prices are ridiculously high for any type of food or drink.

The hotel offered no services with my medical device. 1. Needed a microwave to warm up water, all the vendors and Cesar Palace sister company Flamigo offered NOTHING to help me or accommodate my special needs, outside vender wanted to charge for a cup of hot water, which I could only use distilled water. 2. Asked for room to get straighten - that was a joke. 3. Everything here for price, food, beverages, snacks, car services like Taxi etc was Ridiculous high. 3x of what the Midwest pays. 4. Oh be careful at any outside restaurants, they charge for everything AND they WILL not let you know UNTIL you get the bill. AND if you have any food allergies BE WARE. They don’t even ask when they put the food down on the table.

While trying to get back to our hotel one night, our friends were too drunk to get back LOL. We were staying further down the strip, and were concerned on how we’d get back. We stopped in the Flamingo food court to grab some food and water. Our friends were really struggling at this point, and we were running out of options. I called security and they promptly arrived and started assisting us. Although they were unable to return us to our hotel on the south end of the strip, they were extremely helpful in helping to sober up the friends and provide resources and support. One of the security guards even accompanied one of them into the restroom to make sure he was ok. I wish I got their names, but I’m sure if they see this review they’ll remember that night😂 10/10 would return!

Booked a "GoRoom" upgraded me to "Attraction" view ... Upgraded me to an Old room that smelled like cigars. EVERYTHING was outdated... our room was spot cleaned because there was still food in fridge. Did not get amenities promised.. Broken fixtures.. not worth it at all.. I would have paid extra $100 to have a clean room and amenities promised. Never again. Bye Felicia.. I mean Bye Flamingo.