Super 8 by Wyndham Omaha West Dodge

I have a heart monitor inside my chest, I medically can not smoke, drink, or do drugs and that's been ever since I have been 4 years old, and when I went to checkout I was told that I wouldn't get my deposit back because I was smoking in the room and that they had pictures of a cigarette butt and ashes in the trash can, I demanded they show me and take me to the room, and when they did there was no ashes or cigarette butt and the room wasn't smokey nor did it smell like smoke and when I brought all this to their attention, I got threatened by staff with the they were going to call the cops to verify, which I told them to call the cops let's go to court over this because they're lying to pocket my deposit money and that's when staff told me to get the hell out of their hotel that they don't need a reason to keep deposits. This is not right as four guest that stay there for housing told me that they always say people were smoking in the room and keeping the deposits even when they didn't smoke in rooms! Something needs to be done about this

the moment i entered it smell like straight up crap.. then the first thing we noticed was our tv was broken and the carpets were dirty and the smelled so bad. We were about to fall asleep then we found at least FOUR TICKS in our bed…. yeah don’t recommend unless you wanna get bitten by bugs and smell like zoo crap😀 (we left during the middle of the night don’t worry)

Pulling up to the hotel it already felt gross from the outside and it only got worse. Upon entering my room I was bombarded by the smell of mold. The bathroom revealed a large patch of black mold above the bathtub/shower. This was complimented by significant amounts of peeling paint in the shower. Right outside of the bathroom multiple dirty handprints adorn the wall as decor. The carpet is stained along with the fabric chair. When evaluating the bed, there was a patch of holes in the sheets. Upon taking all of this in, I pivoted right back out the door and to the check-in desk for a refund. They asked if they could instead move me to another room, I told them I planned on taking my business elsewhere. I was granted a refund but told it wouldn’t hit my account for 2-3 business days. It is still listed as pending 5 days later.

This property does not deserve a star. The lobby of the hotel has ceiling water damage. The carpets did not seem clean. The door frame of our room was broken. The shower curtain was barely hanging on the wall, drooped by the weight of the curtain. The sink faucet only gave cold water. The TV turned on, but there was no remote in the room, and there was no signal because there was no HDMI cable from the cable box to the television. There was a huge sopping wet spot next one of the beds which we covered with a towel. The beds were actually decent and I slept fine with the AC running and also running the loud bathroom fan to help cover up the sounds from both outside (including a visit from two police cruisers) and from the pacing of the person in the room above. In the morning, there was no breakfast except a box of mini blueberry muffins, some cereal, and toast. There was milk (which I didn't trust) and juice in the fridge, but the cups available were the ones normally used to pour waffle mix into the waffle maker (absent). The tabletops were sticky. We cancelled our reservation for a second night and went elsewhere. The check in and check out were the only good part.

Only stay here if you want smelly rooms, worn tub, trickle warm water, plugins don’t work, cigarette burns in comforter (but it’s non smoking 😹), oh and those advertised handicap rooms…just joking. No elevator, no difference, no walkin showers, NOT ACCESSIBLE.