Inn at Grand Glaize

Long line at check in. Young folks checking in with id’s rather than credit cards. TV remote in room did not work. Bathroom sink was gross with nasty scumline. Beds were ok but firm, pillows cheap and flimsy. From about 9 pm to 1 am we got to listen to those young folks (18-22 year olds) run up & down the hallway, yell, knocking on doors and generally being inconsiderate & obnoxious. Would I stay here again? No!

Chris from Jamacia was always greeting and helping unload your car (unless he was assisting the last one in unload their bags to their rooms!! Keith did a great job arranging our meals, refilling our coffee/water and picking up our dishes. Kai did a supper job of scheduling our timeframes. If you judge on anything during their renovations, judge only on their staff!!! A triple A+. I hope our 3rd annual MO-QOV retreat will be held here again next year! Jeannie Braswell from Sedalia, MO

Signs said please pardon our dust, they should have shut the floors down that had not been remodeled yet, old mismatched furniture in the room, no evacuation sign on The Room doors, patio door with no lock, patio railing that was rotting, faucets that were lose, peeling paint, bathroom door must have gotten wet at some point, turned heat on and smelled like burning flesh, ceiling in the elevator fell down, extension cords all over for power, we were on 1st floor which really is 3 levels down, pool was on same floor,( more like a giant hot tub) that caused the entire floor to be hot and rebaked of very strong chlorine. We were there for a wedding, brides dad ending up vacuuming the banquet room for 3 hours, because no staff showed up to do it, dinner was not ready on time and they then ran out of the paid for food ( potato fingerlings) and substituted mash potato’s from an earlier event held at the venue. See photos

the negative reviews? That’s what everyone wants to see, updates, right? We had a flawless experience at this hotel. We are seasoned travelers and we have a small dog. We were immediately welcomed and there was zero dog odor in our pet friendly room. That really charmed us because many of the places that boast “pet friendly” don’t sanitize well. This place does. Plenty of amenities onsite. Clean pool area and they don’t price gouge on the tiki bar drinks. Great location, great lobby with a gorgeous view. I think this will be our new spot for weekebd getaways. Thanks so much.

the hotel was terrible. all the balconies in back the wood was rotted. service was terrible in dining room. CHRIS THE BELL MAN WAS THE BEST PART OF HOTEL . AND ONLY THING GOOD. PLUG IN BATHROOM DIDN'T WORK SO COULDN'T USE BLOW DRYER. SLIDING DOOR IN ROOM LOCK WAS BROKEN SO COULDN'T LOCK DOOR. HOTEL HAD TWO DOOR POT PARTY AND VENDORS SOLD POT. WOULD NEVER STAY THERE AGAIN. ALL THE DRY WALL AND THINGS TO FIX UP PLACE WERE IN FRONT FOR EVERY GUEST TO SEE. WORST HOTEL EVER CHARGE 270.00 A NIGHT. PAPERWORK SAID DOGS WERE 30.00 A DAY. WHEN WE CHECKED IN WAS TOLD 50.00. ALL DOG DID WAS SLEEP. NEVER MADE A SOUND. WAS WOKEN AT 3:45 IN MORNING WITH WOMEN SCREAMING AND CRYING AND RUNNING UP AND DOWN HALL WAY. NEXT NIGHT HAPPENED AGAIN AT 1;30 AM. POOL WAS DOWN BY RIVER. DANGEROUS TO GO DOWN THERE. POOL WAS DIRTY. FRIDAY AND SATURDAY NIGHT WAS POT PARTY AT POOL SO VENDER COULD SELL POT. IF U DINDN'T STAY AR HOTEL IT COST 5.00. CHRIS THE BELLMAN DROVE EVERYONE DOWN THERE. HE WOEKED TO MIDNIGHT. THEY ALSO USE HIM TO DO PLUMBING AND ELECTRICAL PROBLEMS.