Best Western Plus Lee's Summit Hotel & Suites

The room was very musty smelling. The tiled floor was dirty. The pillows were broken down. Bathroom had some mildew in corner of tub. Bathroom ceiling has several water damage spots and no fan to circulate air in there. Plastic pans under the air conditioner for maybe water drips?

I brought my dog and had no problem. The room was clean and well kept. I have found other chains let their "pet allowed rooms" to become out of date with little or no upkeep. The facility was quiet. The only problem was I wasn't used to the A/C fan being always on and it took some time to adjust. The breakfast was well stocked and well prepared, with extra effort to clean the surfaces and pick up any spills by the guests. Good variety of warm items along with bread, pastry, and cereals. The coffee machine is a nice touch

3 stars for the bed. It was comfortable but the headboard looked dirty and there was a tear in the fitted sheet. I think housekeeping might be doing the best they can with working with. The hotel is old and it’s REALLY showing. The couch is so badly stained it looks disgusting. So, 1 star for the room. Breakfast was no different or better than at a standard BWH. Not Plus status. So again 1 star. 5 stars for staff members though. Everyone I encountered was very friendly.

The hotel was in a great location and had reasonable rates. The hotel staff was very friendly and helpful. The room and the lobby were very clean. Breakfast was fabulous. I come in town a few times a year and will definitely be back in December.

Great services. Pleasant staff. Safe parking. Very clean. Professional and friendly front desk. Breakfast was great. Quality everytime. Interent was good. Rooms clean.convient location,close to dinning and shopping. Weight room and pool.