Element Minneapolis Downtown

Very beautiful hotel and super comfortable beds. Great location to major events going on around downtown mpls. Michael at the front desk was very professional and friendly. Love the complimentary breakfast. Nice quiet room with a nice kitchenette.

What a great experience at this hotel! Very clean, staff were friendly and accommodating. Rooms were comfortable; we stayed in a suite with a fantastic little kitchenette! And the location cannot be beat. Great access to the many bars and restaurants of the north loop, warehouse, and central districts. And our window looked out at Target Field with direct access to the light rail system. This is a hotel that should not be missed if visiting Minneapolis.

Outstanding customer service. Every single employee went above and beyond. Greg was incredible with my son, Lalaine went out of her way to help me with a big presentation, and multiple others who I just can't remember their names (so sorry!!!) who helped when we couldn't identify a weird noise or just had questions or needed a friendly face. It's rare for me to come onto Trip Advisor to leave a review but I was genuinely astounded by the hospitality here.

I'm not one to normally write reviews, but felt compelled to do so because of the service provided at the Element Minneapolis Downtown. It was a hotel, and I wasn't expecting anything out of the ordinary. Their facility was clean and organized, and it's clear that management runs a well oiled machine. What impressed me was not the cleanliness of the hotel lobby or communal areas. My room was pristine, checking in was a breeze and I knocked out the minute my head hit the pillow. And still, it wasn't my room that impressed me. Why I'm writing this review, and why I'd stay at the Element again should I find myself visiting Minnesota, is Greg. My flight in had me leaving 70º weather for 40º weather; I was tired, cold, and in a sour mood after a day of traveling. The humanity, the warmth and the welcome that their team presented itself as–that sold me. Greg was informative, effortlessly kind, and while my own time in the service industry tells me everything he did was a customer-service face –it felt authentic. The man treated me with more empathy and warmth than any hotel employee I might have ever met, and to him, it was a normal Sunday. To him, that inviting attitude, that kindness wasn't out of trying to impress management, that's the kind of goodness that's baked into the character of one's being. Kudos to Greg, kudos the the entire Element Minneapolis Downtown team, and thank you so much for making my trip a great one.

Excellent property! Everything was spotless and had such a nice clean smell, with no perfume or cleaning product smells. The room had everything you would need for a vacation or a work trip. A huge thanks to Greg at the front desk for moving my room near the laundry so I could wash clothes! The front desk supplied soap and traded our bills for quarters ( FYI $3 for wash and dry each load) I will absolutely return when visiting Minneapolis, especially for a Twins game. Several restaurants and bars within walking distance.