Residence Inn by Marriott Bloomington by Mall of America

We stayed here for 4 nights. We changed rooms after the 1st night after getting woken up by dogs. Our fridge didn’t work, but it was fixed fast. The beds were comfy, and my kids even said they slept well in the pullout. The mattress on the pullout also looked new. The breakfast was pretty good, and the staff were all very friendly. Parking was $10 which I was not a fan of. We drove to the Mall of America which was close by. We would stay here again if in the area.

The rooms were very dated. Carpet smelled very poorly of dog urine. Breakfast and lobby area are nice but that’s about as far as it goes with respect to a positive experience…The space was adequate for our needs but we were feeling too grossed out by the cleanliness to ever feel comfortable.

The first room they gave us smelled like cigarettes and needed repairs. There wasn’t even a cabinet door for the sink. The plumbing was exposed. They gave us a smaller room, told us they would charge us less, than charged us more. 2nd room smelled like curry, but at least it’s not cigarettes, so we dealt with it. Front desk was unhelpful and they had us call the 800 number. Operator on the 800 number was not a fluent English speaker. Never staying with a Marriott hotel again.

We were here for a night in a two-bedroom suite. The three stars are because they accommodated our request for a high-floor and quiet room. Unfortunately, one of the bedrooms had a broken toilet that would not flush, and we noticed it within 5 minutes of check-in. Their courteous maintenance staff tried to repair it at night but could not. Unfortunately, the hotel was fully booked, and they could not move us to a different room. The rooms require updates, and the water-saving toilets create more problems by wasting more water due to multiple flushes. I also noticed that Marriott has given the management of this property to a third party. Overall, in Minnesota, we were quite disappointed at the quality of Residence Inns. However, the service here was friendly, and the staff got all stars.

We stayed here while in town for a football game at US Bank Stadium. It was a great hotel to stay at and then quickly hop over to the mall and take the lightrail to the game. It was clean, friendly staff, and had food amenities. Only downside was the added cost for parking and the pool was pretty dirty. After letting the kiddo swim for a bit, I had to pull them out because I just couldn’t let them keep playing in the water - it grossed me out too much.