Hampton Inn Mt. Pleasant

The bed was hard and the sheets were so old that they were thin. Little flat pillows. This is the worse Hampton I’ve ever stayed in!! Will never stay here again. I was in awe at how awful this place was. And we chose it over a Holiday Inn. Never again.

This was really terrific. I arrived early on a Sunday for business the following day. Ashley let me check in right away. I usually take a room on an upper floor, but the first one available was 115, a king. I usually take a queen room. I really liked the king room because it had a sofa and a work desk that you could pull over your lap. There was also a regular desk. Everything was perfect. There was plenty of hot water. The bed was nice and firm. The only thing that could be improved was that I would have preferred a brighter light for reading beside the bed. They are using an energy saving bulb, and it was a little bit difficult to get enough light to see when reading at night. The staff is nice. This is a hotel to which I would return in the future.

The beds were not supportive. The room not as clean as I was led to believe by the reviews. Pillows kind of stunk. Very inadequate lighting in the room. Bring brighter light bulbs to change them out. Breakfast was pretty good. The check-in staff was kind.

The room accommodations in 214 were absolutely deplorable. I wish on everything I had chosen to stay across the street at the Holiday Inn! I booked this room for a girls get away for my mother and her girlfriends. When I walked in I already had a feeling…there were two young girls at the desk communicating (it was obvious one was in training so I somewhat understand) initially the one training continued on speaking to her trainee as I stood there waiting for her to finish her thought. She then very pleasantly assisted me with check in. Then we went to our room and it went downhill from there. Was this room cleaned? Hmmm not sure. The bathroom, gross. Hair on the baseboards and behind the toilet…stained tub, chipped and damages in the room. My mother and her friends were okay with the room, I have never stayed at worse hotel. I went to the desk and communicated what I had saw, I exchanged pictures with the young girls at the desk. They did offer to change rooms…I had little to no trust that anything would be better. At that point, the wonderful ladies I were with didn’t want to make a fuss and change rooms…it was so embarrassing. The ONLY advantage to this hotel is the proximity to the casino…the pool and hot tub area were equally unkept. There were ants and drain flies….and clumps of hair. My goodness. Please, do not stay here. AND THE MATTRESSES!!! Stained…what in the world. Please look at the photos.

Stayed here with family (2 adults and 2 children) for a night. Came in first night front desk person was nice, but did not offer any water or snacks like every other Hampton I stay (I am a gold member), I had to go downstairs to ask for water and was given one and had to ask please for 2. We went to use the pool/hot tub and although it was there and nice temperature the smell was just too much. Not a chlorine smell something else, weird. Both pool and hot tub. We could not describe what it was besides an old smell or algae growth or something like that. The only thing I could think of perhaps is that they don’t really use chlorine!or haven’t used recently perhaps to save money. Usually chorine is a noticeable smell in pools. We stayed for a few minutes and didn’t enjoy the pool and/or hot tub. Bed isn’t comfortable, woke up with a sour lower back. Breakfast was not good either. Went downstairs. From the 3 hot trays only 1 had dry sausages and potatoes and eggs was empty. Waffle was empty. Bread had 1 in it. Cereal all over counter. Clearly they didn’t want guests enjoying breakfast. Feels like franchisee owner is trying to cut all corners possible to save and maximize profits. I do travel for work and always try to stick to Hilton properties and mostly Hampton and could say this was one of the worst experiences so far. Breakfast is my family’s favorite part of the Stay. If you are looking for a place for family and pool or hot tub is in your wish list, I wouldn’t stay here. god know how often they clean and Sanitize the pool (weird smell). Perhaps IHOP next door pays them to not serve breakfast so the guest end up there or the owner of this hotel also owns ihop. In short, DO NOT COME TO THIS PROPERTY.