Candlewood Suites Detroit Auburn Hills an IHG Hotel

I'm constantly traveling for work, and I've been to most of the hotels in the area. Candlewood is by far the best combination of service, amenities, and value. Steven and Hope will work miracles for you. Can't give it a high enough rating. By far the best experience I've had in the area.

This is our third stay at this property. We make reservations here for our elderly family members when they are in town. The property is affordable, clean, and well located. Front desk staff, housekeeping, and the manager are all super helpful and make sure our family is safe, comfortable, and well taken care of. We’ll continue to use this property for future visits!

This was awful :( We booked this hotel because it was brand new and looked forward to fresh new rooms. Little did we know that it's directly across the street from a dump...literally! So gross. The photo attached is the view from our room. When we got out of the car you could actually smell hot garbage 🤢 We obviously would have chose a different hotel had we known. Upon checking in we entered our assigned room only to discover that the room had not been cleaned yet. Over flowing garbage cans and messed up bed. It clearly was missed by the cleaning crew. Back to the front desk to get assigned a new room. Room was just ok. Kind of small, plain and nothing special. Also missing a table and chairs in the kitchen as per the attached photo. Would have been nice to have somewhere to sit and eat...especially for extended stays. Last, but most importantly 😳 This apparently is an "eco" friendly hotel which means you have to insert your key card to have lights or a/c on and the a/c is motion activated and placed in the kitchen!! We would set the thermostat to 19 degrees, but unless you motion activated it, the a/c would only run for 15 minutes then kick off even tho it hadn't reached the selected temperature. So sleeping in this room was pure hell. We took turns getting up throughout the night to activate the sensor!!! The only way we could get the a/c to run continuously was by hanging a strip of tp from the light and using a battery operated fan to keep it moving so we could sleep! Absolutely brutal. Also, no blue boxes in rooms for recycling for these "eco" friendly rooms. We were told we would receive a $20 credit for the trouble 🙄