Homewood Suites by Hilton Bel Air

Very nice hotel! When we arrived they just had a power outage because of high winds, but the front desk staff got us checked in and even had the maid service just use a master key to get us in our room till their system was up and running again. We had a 1BR suite which was very nice and clean and liked the set up of the room. The maid service even went over the items in the kitchen area for us. We were on first floor and just used a side door for entrance/exit which was nice. There were some kids staying in the hotel and the first night was running up the halls and letting the doors slam but by 10:00 pm it stopped or we would’ve said something. Parents should’ve been on that. Again, the staff was great, room clean! The breakfast was ok, with eggs, oatmeal, cereal, and option of egg burritos which was different. More fruit options would’ve been nice. All in all I would stay here again.

The hotel is nice....The staff was nice, friendly and accommodating.....I was given some prescribed medication by my Dr. I began to feel ill after taking the meds.....I became so ill that I got scared and called an ambulance to take me to the hospital. Upon my return I tried to reserve a room and was told my the front desk clerk & another woman that I cannot stay there because I had caused a commotion....So becoming so ill that I called a ambulance to take me to the hospital is a commotion... I apologize for causing a commotion at your hotel ....by calling a ambulance

You allow drunk people to roam the hotel all night long and then they decide to lay on the floor outside my room and continue drinking. Since there is no way in the room to contact the front desk. I got dressed at 4am and upon opening my door to go to the front desk I was threatened with physical violence along with a lot of foul language. All my family had little to no sleep. What a waste of money ! How would you feel? I know I am just one person and I won't hear back for you. That's okay as after 30 years of Army service stationed in Maryland I will reach out to all my former Soldiers and let them know about m6 experience here

Conveniently located very near I-95 about half an hour above Baltimore, near ordinary groceries, restaurant, and gas. Astonishingly slow (though large) elevators. Check-in was a mixed bag--desk clerk: "I noticed when I came in this afternoon that your rooms were far apart from one another." So why not change them, when there were plenty of rooms available? He did change them while I stood there, but that was not time well spent late at night. The rooms were worn and thus a little shabby, but fine and comfortable enough.

Great staff, room excellent and excellent Wi-fi. But the breakfast was truly terrible. That would have been ok if the room had been a low price, but this was quite expensive. There wasn't any healthy option, no decent coffee. I travel the world, and this was probably the worst breakfast I've ever had. In the end, I paid for breakfast next door. Plenty of parking. I had to have my room key reprogrammed 3 or 4 times, it kept losing its settings. The WiFi was really good and robust, I was able to work very effectively. Location was ok, there were some restaurants nearby that reasonable. I would stay here again, but I wouldn’t pay for breakfast. My room could have cleaner, it was a bit grubby in places. But the staff were so friendly and helpful, they couldn’t do enough for me. This more than made up for the terrible food. The room was very comfortable, and the bathroom worked well. I had a small kitchen which was great. The bed was comfortable. There were lost of access doors around the hotel making access to car park really easy, I didn’t have to constantly go via the front door.