Four Points by Sheraton Wakefield Boston Htl&Conference Cntr

The staff at the Sheraton Four Points Wakefield were awesome, both before and during our son’s wedding weekend. The customer service we received was incredible - from the people at the front desk, to the group sales , to the responsive engineer fixing minor room issues, to the fabulously attentive servers at the Essex Room breakfast, to the friendly and flexible staff attending to our rooms . The staff made our job of hosting parts of the weekend so easy. It was a pleasure working with the group sales staff. They anticipated and planned for every possible detail. The Sheraton Four Points Wakefield is a well run, welcoming environment. The fact that everyone wanted to help us and was attentive is not a common occurrence today, which made this group such a stand out.

I was pleasantly surprised. We stayed here as our home based while visiting Salem. The front desk provided us with a shuttle option to Salem after our quick check in (shuttle was great and cheaper than UBER). Rooms were very clean, included breakfast was amazing with scrambled eggs and bacon! I loved the Halloween animatronics in the lobby and they provided free pictures.

The hotel staff is very friendly! The lobby is stunning and spacious also very clean. Had a computer center, restaurant, fitness room, and complimentary breakfast- which was delicious and had a lot of options. The room was very clean as well! Housekeeping did knock twice before check out time; roughly 8am and then around 10am, not a huge deal to us! We both work at a hotel and understand that rooms need to be turned, but that might bother someone else. But overall the stay was pleasant, clean and really good! Right near Salem as well, very good for a quick nights sleep!