Hotel Topeka at City Center

We attended a class reunion. First of all the staff and food were great. The hotel, in general, has seen better days. Carpeting taped down to avoid trips and falls. The overall appearance was dated. Our room was similarly dated. One odd plumbing issue - scalding hot water coming out on both the hot and cold side of the faucet. Same with the the shower. Ditto for the toilet (could nice on cold winter day). The bed pillows were horrible and offered no support. The room carpeting had not been vacuumed as we found dirt and hair on the ground and furniture. Hotel staff were very responsive to our problems, but we feel they felt overwhelmed.

Do not stay here. Could not check in until almost 7 pm because room wasn’t ready. Restaurant only open for breakfast so had to eat offsite. Room wasn’t clean. Hair on toilet and shower walls. Questionable stain on bed spread. Sheets possibly from previous guest. None of the pictures are recent on their website. If I have another conference in Topeka I will stay offsite and drive every day to conference.

I went to Hotel Topeka as part of a work conference - and it was the WORST experience I had ever had in a hotel. Most of the conference checked in on Wednesday; a majority of those couldn't get into their rooms until after 4pm. When they got in their rooms, there were no sheets, blankets, etc in the room. My boss wasn't able to check in until after 7:30 - and his room was dirty, and had stuff in the fridge from the previous guest. It rained on Friday. and the sunroof in the lobby was dripping on people. One conference guest checked in on Thursday; 30 minutes later, they checked somebody else into his room which was very awkward. After one guest checked out, the hotel tried to add more money to the tab; then did another $500 charge. They never communicated with the guest that this happened - the guest found out when their card was rejected at a gas station. It's been 4 days - they still don't have their money back. They were told "hopefully by Tuesday." Oh. And I found a 'Towel Dollar" in my towels. I never trust hotel towels- I bring my own. The last day I was putting the towels on the ground to be cleaned and this dollar fell out with two tally marks. The hotel didn't even comment. I also had a large dusty handprint on my door. Oh, and every single time I left my room, I had to get a new key because mine stopped working. Honestly, the list goes on - it was a horrible experience. I'm still waiting on a call from management.....

Classic old hotel that needs updating. Only 12% occupancy but room was not ready for early check-in. Rooms are hit and miss. One of the people traveling with me had to change rooms because of bed bugs. Good location for expo center. Breakfast was okay.

If I could give no stars I would..Staying at the hotel was the worst experience I’ve ever had. This hotel reminds me of the show Bates Motel. The front desk staff wasn’t a help. They ran out of towels, the rooms are highly outdated. I woke up with bite marks over hands and arms. Checked the sheets, there was a bedbug alive and moving. Please note I did check the sheets and spread when I first arrived. Went to the front desk, they weren’t apologetic, no empathy no sympathy no nothing. Just we can move your room.. at this point I’m ready to go b/c you just care about my money.. never again will I stay here!!