Quality Inn I 70 Near Kansas Speedway

Friend suggested I stay at this quality inn, so that night l didn't turn on the heat, next morning l turned on the heat and would you believe on the walls roaches, l can't believe what l was seeing, go down stairs tell counter person she suggested another room, now l ALREADY know I'm not going to stay there, so l played the game, go to second room turn heat on high and stand there and here it comes, l call cleaning lady in so she can see them , go back downstairs with my bags want my money back , management isn't answering her/him calls, and she cant give refunds without his approval, l said leave your manager a messaged, tell him or her lm going to call Kansas news station and ask them to investigate this hotel, NOW she can give me my money back without his permission

Front desk charged the wrong card when I got there, told me they’ll give me a refund on 07/16/23 and today 7/18/23 , they charged me again !!!?? I need my $700 back !! The front desk people have no clue what they’re talking about.. do not go here at all

For $100+ per night my adventure begins with a front desk completely enclosed in plexiglass and an indifferent hostess that I can’t hear or understand. The room was fully appointed with an air conditioner that never gets the room to a desired temperature, a toilet that leaks and runs randomly, pillows the size of cheap flat throw pillows, scratchy towels, and a television that is flopping forward on its broken stand only to pixelate and cut in and out when turned on. I found myself awake all night (it’s currently 2:08 am) and praying for daylight. I realize there are worse rooms in the world but not for over $100 a night and they don’t call themselves Quality.

Our room reeked of cigarette smell and was a non smoking room. After looking around I was appalled. It was filthy. The bathroom pictures should speak for themselves. This room was $130! Choice Hotels should be ashamed to rent out rooms here.

my husband was telling the front desk that he's deaf he froze not knowing what to do and mumbling as if lazy to speak up . then my husband ask them to write it down, he was puzzling and confused like dumbfound not know what to do. his writing got us misunderstood the number 6 as 4. I was about to take shower but then saw this shower head as if it has not been clean with hard water look like after being used. have two big towels but one washcloth. and last the office chair is wobbling I thought I was about to fall off but barely. so had to sit on the bed. for my laptop to work on.