Super 8 by Wyndham Belleville

I made a late reservation and shortly after, got a phone call that made me change my plans. I stopped at the location and the man at the desk was able to cancel my reservation even though it was late in the evening. That is exemplary customer service that gives me confidence that the rest of my stay would have been very good. I will be back in Belleville and this will be my stay of choice at that time. They have no idea how much they helped me.

Average hotel. Should not say it offers breakfast. Breakfast consisted of prepacked (2 or 3) donuts to a package and a thermos of coffee that sits in the lobby. It was a place to sleep and shower, since we were covered in dirt from being in the races.

1. The computer system was “updating” and declined our card. There is nothing wrong with my account or card. Had to walk to atm for cash. 2. Lobby smells like armpit. 3. Hallway smells like cigarette smoke covered by liberal use of incense. 4. Took actual work to find working light switch in room. 5. Lights in bedside lamp work fine, but the outlets on it for device plug-in appear to be 1/3 pulled out. Pretty sure they will eat my phone. 6. Unidentified tuft of fluff on credenza. 7. Loose bolts on toilet seat. Wheee! 8. Dirty and loud vent fan in bathroom. Bathroom generally dank and unpleasant. Don’t look in the corners, life is better not knowing. 9. Tub drains slowly and silicon seal in surround is dirty and distressed. 10. Room smells like changing room at public pool. 11. Towels are clean. 12. Clerk was earnest and apologetic, but I’m still watching my credit card statement like a hawk. 13. Bed was…present. 14. AC unit not functional except in “constant” mode. 15. Room very quiet.

The only reason I stayed here was that there was no other option. I will never stay here again. The sheets were stained, the door looked like it had been kicked in at some point, the grout was dirty and stained, and the floor was not clean. I made everyone wear shoes the whole time they were inside. The rooms are WAY to expensive for how bad they are. It's been years since I have been in a motel this bad, and the last one was in the MidEast. I highly recommend staying away. I'm don't feel like I ask much, but this place is bad.

The overall experience was disappointing, unnerving and unsettling! The room was dirty, smelled old and musty. Only had muffins for breakfast! Stains covered the sheets and pillow cases! Do not stay!!