Hampton Inn & Suites Moline Quad City Int'l Aprt

Nice beds, comfy pillows, great location, (under construction temporarily). Enjoyed breakfast. Janie was our hostess. She was so helpful and kind. This was our first time at this hotel and if we should be in the area again, we would stay here.

The staff members were friendly and welcoming. The breakfast was great and I also appreciated the fruits they had available all day long. I had many problems with the housekeeping service including my request for service being ignored and the housekeeping manager pretended she never got the message. The housekeeping staff are interested in cleaning rooms for a new guest to check in and not to keep an existing guest comfortable.

Comfortable stay when there are yearly family visits to area. Clean. Friendly and helpful front desk staff. Clean pool and hot tub area. Decent breakfast options. In-room coffee always appreciated. Very comfortable desk space. Pillows comfortable, not just “air”. Only downside was no local channels or CNN for news and major network shows although decent channel selection otherwise. Not everyone watches streaming shows in the devices. Some don’t have devices (hubby).

Arrived at the front desk to an empty desk. Took 2-3 minutes before someone came out of back room to check me in. She was more interested in giving me the “code of conduct” for the children and gave me the wrong room. When I pointed it out later, I was told they were sold out of that room. Room was dirty with random hairs throughout. Breakfast wasn’t refilled for 20-30 mins on a busy Sunday morning.

General staff is very friendly. However the manager has an obesely rude personality and thinks its disguised by tone and conflation. No digital keys available regardless of being advertised. WIFI will not support conference calls; you'll have to upgrade. Even if you purchase high-speed for several days you will have to purchase it again, and again. I'll be working here and bringing various teams to the area over the next three years. Can't recommend to stay here. Attitude is everything. Hey Hilton get digital keys here! Oh... and if you wondered where all the fruit cakes go that no-one eats.. They end up here! No chocolate chip or chocolate muffins.