2340 South Fountain Square Drive Lombard, IL 60148
Superb
1231 reviewsHyatt Place Chicago Lombard Oak Brook is a traveler's favorite pet-friendly hotel in Lombard, IL. Hyatt Place Chicago Lombard Oak Brook welcomes 1 dog up to 50 lbs. with a pet fee of $100 per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Cats are not permitted. Enjoy peace of mind knowing your pet will be as happy and cared for as you are throughout your visit.
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Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
F708CNjennyt
3 months ago
2/10
First, I get to my room and find spots on the carpeting and the arm of the sofa is so gross that you don't want to touch it. Then I call the front desk and ask for housekeeping to bring a new pillow case because there are spots on it, and they tell me there is no housekeeping staff so I'll have to come down to the front desk. No housekeeping at just after 5 pm! Then I try to turn on my tv and all it does is display "no signal". The front desk clerk doesn't know what to do and says maintenance isn't on right now. So I ask her to send maintenance to my room in the morning, and she tells me that tomorrow is his day off. So, no maintenance today or tomorrow? what? They only have one maintenance person? So I go down stairs to get dinner and, of course, no food because there is no one to cook it. There's no kitchen staff, and the front desk clerk is on alone manning the front desk and tending bar. The Hyatt website says that there's a full menu till 11pm and a limited menu 24hrs. That's a total lie. Front desk says normally there is food till 9pm, but only if more than one person is on at the front desk because they make the food. So after that I decide to go swimming, since I have no tv. Big mistake! The pool is awful. There's algae growing on the steps and I got in the shallow end and the water was so murky that couldn't see my own feet. I immediately got out fearing that the pool is a health hazard. Guess I shouldn't have been surprised, since they have no one to maintain the pool. When I checked out I complained that I never had tv and that the pool was disgusting, and the front desk clerk said that only the manager could compensate me for my bad experience, but he's out of town. I asked to speak to the assistant manager and she says that there isn't one. This hotel has only one employee, and there job is just to take your money. If you want anything after that, forget about it. So, no housekeeping, no TV, no food, and a pool that's scary. As far as I can figure they try to run this entire 6 or 7 story hotel with one front desk clerk and no other staff. If it hadn't been on my corporate card I would have disputed the charge. Hyatt should revoke their franchise, this place is a disgrace.
araheems
4 months ago
10/10
The bed was comfortable, and housekeeping service was outstanding. Breakfast was fresh and hot. The pool was clean and secure. The staff were very welcoming and friendly, greeting us with smiles. Parking was easily available. Rooms were very clean and kid-friendly.
Stevejk59
4 months ago
10/10
With many choices, we continue to choose Hyatt Place/Lombard/Oak Brook because of the friendliness of all staff members - from Abe, the GM, to housekeeping, front desk and food service. They are all efficient and knowledgeable in their duties and each one will tend to any guest needs as the professionals they are. We feel welcomed and appreciate the friendliness of all staff. Breakfast by Marisall and her staff is great; room layout and cleanliness is perfect for us.
mstiquita
4 months ago
6/10
The hotel was clean and comfortable. The staff was politeand helpful. However, one elevator wasn't working and the 2nd one stop working for a while. We had to walk to the 4th floor a few times. The pool was water was merky and the pool key cards stop working. Staff had or other patrons had to let you in the pool. Finally, disrespectful boys were running through the hotel for 2 days banging on doors. Why do we have to be so ignorant???
Connector54268981095
5 months ago
8/10
Clean the pool and some of the employees need to be nicer I think they have attitude issues but besides that we had a great time and me and my girlfriends really enjoyed ourselves and we enjoyed the hotel as well besides that everything was great just cleaned the pools
Pet Policies
Does Hyatt Place Chicago Lombard Oak Brook allow pets?
What is the pet policy at Hyatt Place Chicago Lombard Oak Brook?
Are there size or breed restrictions for pets at Hyatt Place Chicago Lombard Oak Brook?
Does Hyatt Place Chicago Lombard Oak Brook allow cats?
Pet Fees
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Pet Amenities
Does Hyatt Place Chicago Lombard Oak Brook provide pet beds, bowls, or treats?
Are there designated pet areas or walking trails at Hyatt Place Chicago Lombard Oak Brook?
2340 South Fountain Square Drive Lombard, IL 60148
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Facilities
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