Loews Chicago Hotel

I was hesitant at first as there was a big event when I arrived and I thought we would don't get the rest we were looking for. However I met Jasmine, the manager at that time and she was incredible. Went with me to fin date perfect room for me and we did not want to leave. Thank you! She truly made our stay. I would recommend this.

Very friendly desk staff, room was clean and spacious, and the hotel bar had good food and great bartenders. The conference does host a lot of conferences so it can be a bit busy but they seem to keep to the ballrooms. The gym was great, spacious and all the equipment needed for a workout.

Fantastic location, very clean upmarket room - the bed was particularly comfortable. Great view, fast elevators and all the staff were very pleasant. The only problem is you pay for it; this place is not cheap but at least it feels like it should be expensive. The waitstaff at the bar in the lobby were awesome.

I am in Chicago on a 5 day work trip . This is my fourth trip to the city of Chicago and my first time staying at the Loews in the downtown area. I’ve loved everything about my time at this hotel…. And I am VERY particular about where I stay. The Loews staff members are courteous, professional, friendly and easily accessible. From the valet, to the restaurant staff, managers and housekeeping staff - everyone has greeted me with a smile and/or friendly hello. The rooms are spacious and the entire hotel is very clean and has a slightly upscale feel, appearance and feel and I was made to feel like a VIP. I must add that as an African American woman, I’m not always made to feel that my patronage is valued, but here at Loews in downtown Chicago, I feel as valued as every other guest in the hotel. Thank you, Loews; well done. I’ll definitely return and highly recommend you to anyone visiting Chicago.

This is our second time visiting this hotel as a family with two young children. Everything was wonderful as always! Had a premium double room with a great view of navy pier. Our kids are getting bigger, so we requested a rollaway, which the hotel provided free of charge! Kids loved the huge pool. Room service breakfast was great! A little pricey, but that’s to be expected at a hotel. Food arrived fast and hot. Every employee we encountered was polite and so helpful. Lobby under construction during our visit, but this didn’t impact us. Can’t wait to return next year for our annual trip! Thank you!