Best Western Plus Champaign Urbana Inn

I saw multiple signs that the quiet hours were from 10 PM to 8 AM. (Good!) But there didn't seem to be any enforcement. The first night of my stay was quiet. But on the second night, busloads of HS kids checked into the hotel and were unruly. A little after 11 PM I tried to call the front desk using the phone in the room but I either heard the call couldn't be connected or the number was busy. So I got dressed and went down to the front desk. The man behind the counter was courteous and said he would take care of it but I doubt he did anything. After going back to bed and being kept awake or woken up again, I got dressed again and knocked on the door of the next room. It took a second knock before someone opened the door. I told him you guys have to quiet down. I shouldn't have to do that

We've stayed here numerous times through the years, but our most recent stay will be our last. While the hotel itself is pleasant, the $40 pet fee is ridiculous. Tell me how this makes sense, that the room can be $78 but the pet fee is more than half of the room cost?

Visiting family for Christmas. Be advised, this is a pet friendly hotel, and I am currently in my room at 10pm on Christmas Eve with two young children who can’t sleep because of the multiple howling and yelping dogs. Absolutely ridiculous. This alone will keep me from staying here in the future and any other pet friendly hotels in the future. If you are a pet owner and you are reading this and you travel with your pet, don’t be a terrible pet owner and leave your pet in the room unattended howling ruining others stays. If you’re the hotel owner you need to monitor this better, people pay good money to stay, and they didn’t pay for this terrible experience.

Good place to stay in Champaign. From the lobby, common areas, and rooms were all very clean. The rooms are spacious. They did offer breakfast with our booking. We did not eat breakfast here, but I did look to see what they offered. The breakfast on the day we were there was scrambled eggs, sausage, biscuits, assortment of fruits, cereal and waffles. We had 2 rooms, and there was a slight issue with one of the rooms. The one room was set at air conditioning and it was cold esp. being mid Nov. when the thermostat was changed to heat set at 72 degrees, the heat didn't shut off and by the middle of the night, the thermostat registered at 79 degrees, which made the people in that room very uncomfortable. That might need some looking into. Overall, I would definitely stay here again, because of the cleanliness of the hotel.

We stayed the night before university game day and the price double/triple, definitely price gouging the customers. We wont stay here again and neither of our friends or family. The city should step in and ensure fair or capped pricing on game days.