SureStay Plus Hotel by Best Western Post Falls

The staff where very nice. My room had a gap at the top of the door letting noise from hallway come on in. Breakfast was ok with eggs and sausage. Didn't use the pool. Truck stop across the street weekend traffick was very noisy. This 200 character minime is lame 😒 making me go on and on about what ever

Good hotel on our way back home Every one is very nice Kids really enjoyed the pool. Breakfast is okay…. Breakfast room is small though Room are just what is needed for a stay during a long drive. The environment of the hotel is not amazing… would do 1 nighy only

We were booked into a Queen bed room. I absolutely would not do that again. After talking to front desk, i would look at a King room and just maybe stay again. Pros: friendly, efficient desk staff. Bed & pillow were comfortable. Decent lighting and internet. Bathroom has a large counter for your toiletries. Fine: A/C was typical for this level hotel. Breakfast high in carbs, albeit typical for a BW hotel. Cons: 1 chair. I imagine there is often 2 people together. No full length mirror. Toilet had stains in the bowl. There was no plug for the bath tub. When you lay in bed and looked up at the 2 lights above you, the shades were cracked and pieces dangling. There was streaks of dirt vertically along one wall. Carpet as opposed the trend of laminate flooring. Question the cleanliness of it. I would do some research if in Post Falls again.

The sheets were dirty and full of human hair. I had 2 fleas on me. The over all cleanliness was not good at all. The building was old and no updates. Bathroom had damaged drywall and tiles. Not walking distance to any restaurants or shopping. Right across from a huge truck stop. Very busy 24/7

The hotel was pretty decent and the staff was friendly, but our complaint was that we booked, and had confirmed, a rate for a pet friendly room. When we got to the hotel, they charged us an additional $15 per night above the “confirmed rate” for the pet friendly queen size room. Corporate was no help and basically said it was up to the hotel to set its policies. I wouldn’t have complained if the website said there was an additional charge each night for our small, 13 pound dog. I am now calling all of the Best Westerns we have booked on our trip to verify if there is an extra charge each night for the dog that is in addition to their confirmed rate. I have added a screen shot of the rate they confirmed. Note, it is for a pet friendly room. Too bad it really wasn’t.