Best Western Plus Meridian

Great location for trips to Boise or around town. Room was clean and furniture was in good condition. The bathroom is small that was the biggest disappointment about the room. The biggest disappointment about the hotel itself was the hot tub was out of order during our visit. Short drive to the water park and fun zone. We had a late breakfast at the Tipsy Chef Cafe across the parking lot from the Best Western Plus motel.

Very clean and welcoming ! Great customer service. The room was excellently clean ! Bed was crisp and comfortable . Extra coffee was made available. Room was warm and inviting . Absolutely everything i needed to make my stay enjoyable and comfortable! Employees I encountered were all the best in customer service . Thank You

Check in was quick and easy. Room was large. However, it did have a very overwhelming smell of cleaner (pine-sol) when we got into room. We were heading out quickly so we turned on bathroom fan while we were out. Smell was gone when we returned. Bed was very comfortable. One gripe (applies to most hotels with direct-tv) is that they don't take the time to get rid of all the superfluous channels so you have to go thru a bunch of unwanted channels to find something on. Not a game changer but a bit annoying. Took a few minutes to get hot water in the shower but I chalk it up to being the farthest room from the mechanical room. When it did come it was plenty hot. Overall hotel was clean and a good place to stay. It was near what we needed and in a safe area. Will stay here again of the need arises.

Experience was frustrating at the least when front desk is unable to provide service. They can see what needs done can recognize problems can’t fix them. So frustrating and stupid that they could see had enough points and had booked with points but had to charge me anyway

I'm so disappointed because I normally love Best Western and try to stay there whenever I can. However, I will not be returning to this one. First of all, the carpet throughout the hotel was disgusting. It looked as if it had never been cleaned. When we first checked in, our room smelled terribly of cigarette smoke so we had to change rooms. The front desk person was very nice about it and changed our room. The second room smelled better but still was not very clean. The carpet was disgusting and the sides of the bed looked as if they had never been cleaned- there was hair and stuff smeared all over. The breakfast was mediocre. I wish they had options for healthier, lower carb items. On a positive note, the staff was very friendly and helpful. We did have this hotel booked for another stay in November but after this stay I cancelled it and booked a different hotel.