Quality Inn At the Mall Valdosta

We have stayed at this hotel in the past and it wasn’t a bad stay. We were late scheduling a stay during a trip to Florida and most hotels in Valdosta were filled on this Saturday evening. This one had a couple rooms left and we reserved one. Mistake, should have continued down the road. Room 256, last room on the second floor, and absolutely filthy. Horizontal surfaces like lamp bases and shelves were covered with dust. The drawers in the bed stands had trash and pennies left in them. When we closed the bathroom door, there was filth behind the door that hadn’t been cleaned up. The HVAC unit was crooked and the vents were so covered with dirt, I didn’t turn the fan on for fear it would become airborne. The sheets were clean, so we stayed the night. I gave the desk clerk a list of issues with the room as we checked out and received a shrug and an “OK” as a response. We don’t know how this place is still a Quality Inn. We will never stay there again.

I have been staying at this hotel over 2 years,recently they hire a manager Jennifer Lee I’m a choice diamond member,on 12-19,and 12-23,I drove from Florida an South Carolina,on both occasions was told no room available,think race issues

I wish I can give a 0 star because on 12/14 checked in around 3pm but didn't actually go into room 146 until late that night l, it was disgusting it had live roaches and dead roaches on the wall, been bottles, cigerettes packs on floor, dirty ice bucket, dirt on floor, bathroom shower dirt, toliet dirt and the sheets dirt and lach was broke. I do have photos. They gave me another that morning on 2/15 and guess what we left and cam back that night and was unable to get in the room, according the representative in the front office no one suppose be in that room because when people closes the door in automanually locks because the top lach is broke. I let the representative now that I had to get in the room due my mom chemo medicane was in there and she needed it because they want to put us in another room until someone can open room 113 whichwe have no lock that night. I have to call her on call nurse to see if was ok to miss a dosage which yes but no just make sure she take meds soon as she get up. They us in room 141 which had no refrigerator. Got up the next morning spoken with I believe her Nora which was the worst tell her what was going and her to call maintence which was supposed to be there at 9am and it was now 9:45am on 12/15, she stated at me ,rolling her eyes and said I'll him when he get here, I told her call them now she repeated her, informed that she was not trying help and I want to speak with her manager or supervisor she her know when she get here, I said no you need to call her I been going through hell since been, you are not trying to help and you staring at me and rolling your eyes as if you don't care, then she check out is at 12pm, then I really got mad and I give a damn about check out time I need my mom medsis will be the second does miss. I asked her the number to corporate she told me I can look it up, I give damn what can do I'm here asking you so gave the number to there hotel. I left because beyond mad that I was in tears so called The police. They came told them what's happening, we go in the office and lady greeted the officer with the most beautifulist smile, spoken so nice and she finished talking to the officer i told her i wish i could have got the same treatment. Lastly we finelly got in the room around 11:30am when i was leaving my sister when in there to corporate number was told they don't have a corporate number. This place is the worst place ever.

I only gave this place a 1 star because there isn't anything lower. I got 2 rooms & paid $95 each. The website says $25 for a dog, the lady at the front desk said no, its $40 and I don't know why people keep saying the website says $25 (cuz it does). I told her maybe somebody should put the correct info on there. She didn't care, she was unfriendly & when asked about the breakfast, she said they don't serve breakfast in the morning (I didn't dispute this but was pretty sure breakfast was advertised, I was also busy looking at the ceiling that was missing several panels). Should've been my sign to LEAVE but we traveled all day, we were tired, and I reserved online for my family or I would've never even stepped foot in this place. I have absolutely ZERO GOOD to say about this dump. *No TV, fridge, microwave or heater in room 227 *Direct TV doesn't work in 229 (no tv stations work) *1 washcloth, 1 hand towel & 1 bath towel in each room *Room 227 floor lamp doesn't work, room 229 floor lamp didn't work or have a lampshade *Dirt & grime in all corners of bathrooms *toilet paper holder is literally broke out of the wall *All beds squeak, the frames all stuck outside of the box springs *Rooms smelled SOOOOOOOO bad!!! Horrible!! *Carpet is disgusting, gross and so old *Ice maker didn't work; 6 bags of garbage in the hallway that leads to the ice maker (this was at 8pm, they weren't do anything with it & its probably STILL there 2 days later) *The filth behind the nightstands & dressers was disgusting- dirt, grime, wrappers *condom was on the steps outside *We are in construction and there is NO WAY this place would pass inspection as the concrete walkways were actually falling down. We honestly feel this place should be torn down. I can't even tell you how pissed off we are and how horrible this experience was. I will never set foot in a "Quality Inn" again and I am not stopping at this review, I will go onto higher-ups and maybe to the city of Valdosta too. Barf. Barf. Barf...... Oh- and before asking what the front desk said when I called, save your breath. The phone didn't even have a cord so I couldn't call. Furthermore, I was literally afraid to walk down & say anything as the lady at the front desk had a bad attitude from the start. We were so tired, we stayed & we absolutely should've left but all the other "doggy hotels" were booked. NINETY FIVE DOLLARS A NIGHT. DUMP.

Filthy bug infested brothel is the best description I can think of. Stay in your car. It's better than this dump. Arrived at 1:00 AM, front desk area looked like a crack house. Went to room. Found bugs, feces smeared on floor, used sheets, tub was orange from stains, pubic hair on toilet & bathroom floor. We left 15 minutes later. Total crap- hole.