Best Western Plus North Savannah

We enjoyed our stay here. The Spark had been renovated was very clean, beds were extremely comfortable and breakfast was adequate. The breakfast bar had cereal, yogart,fresh fruit, bagels, juices and coffee plus a waffle iron. There was plenty for a light breakfast. The only complaint I had was the shower curtain was too short and the faucet in shower was loose. The desk clerks were pleasant and helpful. We were playing Volleyball at the Civic Center it was a short 20 minute drive. We will definitely stay here again. Reasonable rates and we felt safe , as our party was two women and a sixteen year old girl.

I wish we knew the hotel was under construction. When we arrived, I walked in and found unpainted drywall, a construction vehicle in the lobby and no one behind the front desk. I walked out thinking I had the wrong hotel; one that was closed! When I verified I was in the right place, I walked in farther, and the front desk clerk asked me if I was looking for someone. She checked me in and admitted the hotel doesn't check reservation requests until the customer checks in. I had asked for extra pillows, a 2nd or 3rd floor room and gluten free breakfast items if possible. She laughed and at least got me a 2nd floor room. When I took a shower in the morning, I noticed a used soap on the shower shelf. The bathroom had no hooks for clothes, no towel racks or hooks to dry towels, no hair dryer, and no phone to call the front desk. I went to the desk to get a hair dryer. Only the front and back door of the hotel were accessible. We took the stairs and they were covered with drywall dust and workers were working on the entire first floor. I am glad that the hotel was not expensive. It just would have been nice to know it was under construction. The breakfast selection was good for my husband.

The pluses were a very friendly and helpful staff, decent rooms, and a tolerable daily breakfast. The downside was the fact that the property is being upgraded, however, the elevator had brown paper taped all around it, the hallways had all sorts of construction equipment, plaster and debris on the floors. We were disappointed by the outdoor pool, the picture on the site showed clear blue water, our pool looked green and not usable, this is a poor representation of an amenity we were looking forward to using. We would have appreciated a heads up that the property was being renovated as after a long drive to the property we were looking forward to clean, comfortable accommodations and not having to step through nails, plaster, and debris to get to our rooms. We will no longer be staying at any Best Western property.

I don't usually write reviews but sure read them when choosing hotels so I've decided to start writing reviews. Everything was great. Room was refurbished, all worked well and staff in evening and morning were great. Have been enjoying rediscovering Best Western hotels. Will be using them more and more.

The ac unit is not working in room 210. It was very hot!! I let them know and they just came to look at it. I could have done that myself!!! The breakfast was good though the orange juice could be better!! Other than that it was ok. I will be thinking twice at staying there again if I am in the area!!!