Hampton Inn Southlake

Time to focus on a deep cleaning. Bathroom floors have not had a real cleaning in a long while. Bathroom door not clean around door handles. Grouting around tub/tile floors are just plain dirty. If the bathroom floors are dirty, you can imagine the condition of the carpet. First floor carpets in common areas could use a cleaning. In general, hotel is in NEED of a updating. Although breakfast selection was nominal, the hot entrees were excellent.

Hotel needs an upgrade for sure but if they would just fix what's wrong, it would be better. The front door hasbeenbroke at least 2 or more months. Sheet metal incoming offin the elevators. Staff this time was friendly and knowledgeable. Breakfast was not ready on time and single day in the 2 week I stayed there. It's may be a Hampton Inn but one can find a better hotel than this.

It's a hampton inn so one knows what to expect. Staff is friendly and most know what they're talking out so very helpful if needed. Hotel itself is a different situation, definitely needs an update. Loose panels in the elevator, stains on the carpet, water temp is difficult to control, etc. All little things but they add up.

Loud music with bumping bass plays until 10pm. We stopped here on our way to Florida and just wanted to rest up before another day of travel. Noise from other guests last until about 1:00am. We weren’t very rested. It also felt dirty and gross.

We had short notice on Easter weekend and were pleasantly surprised to find a room of this quality and price still available..plus we have dogs…not an easy task at the last minute. Every front desk person we encountered was pleasant and helpful…heck, even the other guests were a joy to meet! The room (2queens) was sooooooo comfortable…we were right by the stairs on the 3rd floor which was great for getting our dogs out quickly (and quietly). We slept in each morning so we didn’t get to experience the breakfast but that’s ok. The only thing odd was the hot water wasn’t hot…it was more tepid…possible to take a shower but just not hot by any stretch of the imagination. We’d definitely stay here again without hesitation.