Hampton Inn Tampa International Airport Westshore

At first we got the wrong hotel because there are 2 Hampton Inns in Westshore. We finally got it right when we checked the address. This hotel was clean and had a very welcoming staff. We only had 2 double beds instead of 2 queens because the room was pretty small. That was ok with us because we wanted to be near the 2 stadiums. They aren't far but still too far to walk to them because of the busy roads. Our room had no refrigerator or microwave, but it was quiet (at least on our side of the hotel) so that was more important. The free breakfast had plenty of hot and cold foods. There are restaurants that are easy to walk to. The weight room is small but enough to get a workout. We didn't use the outdoor pool.

I sent several emails enquiring about the nature of the construction work being undertaken and the shuttle service from the airport. All emails went unanswered. When I telephoned to be picked up from the airport in the shuttle I asked how long before it arrived. I was told “as long as it takes”. Such a rude and abrupt response does not bode well for a Hilton brand. That staff member needs to be told there are many other hotel brands. We stayed in a refurbished room #604 on the top floor. It was clean and fresh. Minimal noise from the planes but the air conditioner was very loud. Sounded like a plane in our room. We do not recommend this hotel based on the arrogant staff member and the noisy air conditioner

Great place to stay pre and post cruise. The airport shuttle picked us up within 10 minutes of us calling, check in went smoothly on our phone through the app, and our room was ready when we arrived. The room was clean, we had snacks and beverages included with our stay. There was a Keurig, microwave, and refrigerator in our room. There were pods, apples, water, soda, chips, popcorn, and a few other snacks. The breakfast was very good with lots of options. The only issue we had was that air conditioner wasn't very cold. We did report this to the front desk and maintenance when we checked out. We would definitely stay there again as the beds were comfortable, the lobby, breakfast area, and our room were all very clean and inviting. There are many options for food within walking distance and we felt safe everywhere we walked to. At the end of our stay the hotel shuttle brought us back to the airport without a hitch.

During our stay, an unidentified man was attempting to break into multiple guest rooms, including mine. He was shaking door handles and forcefully slamming his shoulder into doors. Alarmed, I immediately contacted the front desk and requested that they call the police. Instead, they sent a security/maintenance employee who did not handle the situation appropriately. When the employee reached the 5th floor near my room, your security/maintenance staff simply asked if he was okay and proceeded to open the door to an adjacent room for him—without verifying his identity or requesting any form of ID. This blatant disregard for security was extremely concerning. Seeking further assistance, I went to the front desk and requested a room change for my family’s safety. The Assistant General Manager, Holly, dismissed my concerns by stating that the individual was merely drunk and would sleep it off. However, my family and I could still hear him awake in the adjacent room, speaking with your staff about his medication. Despite this, Holly’s only solution was to have my family gather all of our belongings so that our room could be cleaned and resold. This experience made it abundantly clear that guest safety is not a priority at your establishment. Given the circumstances and the staff’s indifferent response, my family and I decided to check out immediately, cutting our stay short.

Pretty good stay given minor renos still in place following hurricane closure. Kudos to front desk staff and transport from airport and to local restaurants. Also great recommendation for transfer to cruise terminal at $10pp. The rooms could use refreshed furnishings, but very comfortable and clean. Happy to recommend this Hampton property.