Surf & Sand Hotel

Nice property. All rooms outside entrance. Behind the motel was a nice sand pit with corn hole set up. Neat outside fire pit. Adjacent was a smaller pool, lots of lounge chairs, shaded. Beyond that was a sandy area on the bay. Chairs set up for guests. The room was clean. It had a nice Keurig for in room coffee and a larger mini fridge. Across the street from the motel is Pensacolas municipal Beach. So, here's some picky stuff but I think you'd be interested in knowing. Our room on second floor was sitting over the laundry area. About 630 am I started hearing a squeaky door. This woke me up and was continuous for about an hour. The shower room had no vent fan. The fire pit was out of order so we did not get to enjoy that. Great breakfast included and lots of seating available. Elevator available.

We were on a road trip and stopped off in Pensacola to visit our son. We chose this place as it allowed pets and was close to the beach, with breakfast and parking included. We weren’t expecting anything fancy or even particularly nice, as we’re seasoned road travelers and have stayed at tons of different pet friendly hotels on our travels, so we know of many sketchy/gross hotels, but this place pleasantly surprised us!. The room was nice, just as the photos show. The amenities , like the kayaks, paddle boards and private beach area were well beyond my expectations! The pool area was welcoming and fun, I felt like I was at a fancy resort. My only disappointment was that the shower gel in the room shower was empty, but easy enough to grab a wash cloth and pump out enough body wash that was at the sink. The next part needs a full paragraph… THE STAFF HERE WERE BEYOND SPECTACULAR! Everyone at the front desk were helpful and friendly. I went to the front desk a few times to get more towels, which they gladly provided. The people working at the pool/equipment check out were consistently friendly and eager to help out. The man working the pool area and halls, saw my husband was looking for someone to get us more toilet paper and stopped what he was doing to get us a couple rolls. I wish I would have gotten the names of everyone we encountered so they can get the proper recognition. I did, however, got the name of the most amazing breakfast/snack employee. Elizabet really personalized our stay. She seemed to remember just about everyone in the dining area EVERY SINGLE DAY WE WERE THERE! She hustled around to ensure everything was stocked, clean and that everyone’s needs were being met. Even when some guests were being pushy or demanding, she got everyone what they needed and did it with a smile and kind voice. She’s a gem! We will stay here again the next time we’re in Pensacola!

The staff and the accommodations were great. We stayed one night - between a condo stay and our air flight home. The staff was SO PROFESSIONAL AND NICE. Both at check in and check out the staff were eager to help us with any of our needs. The property had many cool ammenties. A pool, small beach, paddle boarding and kayaks were available to use. My niece and nephew were thrilled that they could try the paddle boards.

Although the rooms are nothing fancy, the overall experience was very good. Nothing wrong with rooms though. The pictures and what they offer are spot on. The staff was very good. Everything is within walking distance, and they have golf carts that people will transport you for a tip, and there is a trolley also you can get on across the street.