Boulan South Beach

We stayed at the Boulan South Beach for my daugther's February school break. It was our family plus a friend and her son. We had two room units. It was a wonderful experience. It was very comfortable for or daughter to sleep in the main room while we took the bedroom. The unit was so spacious that we did not feel an impact. Staff was so friendly and helpful. Rooms--huge, clean, comfy and was thrilled to have all you'd want for a trip, especially the washer dryer, 'frig that we coud fill with snacks & drinks and huge bathroom with high end brand shampoo and soap products. We didnt hear street noise unless we were out on the balcony. Location-perfect! across the street from two other major hotels, food, drug store and coffee shops all within a few steps. All the dining you want is an easy uber ride away or walk. Plus a quick cross the street to the beach. Beach--amazing private beach access. We appreciated the service, the chairs, the towels and the opportunity to rent an umbrella for shade. There is no food or drinks service but super easy to bring your own or walk to the W beach and order. The roof pool was lovely, not too many seats but we always managed to get spots. The Boulan is our new "home away from home" in Miami and we absolutely plan to visit again and will recommend to anyone who asks.

It's a hotel that is quite run down. The room was big but in a kitchenette like that I would expect a hob and oven but there was just a microwave. The lights in the room kept flickering and it took 3 complaints until someone came to take out the bulbs. The pool area is nice but the deck chairs are old, falling apart and uncomfortable. The guy who runs the pool bar is the most unwelcoming human. There are lovely cabanas but you can only use them if you pay $75 a day which is scandalous. Location wise it is great and the bed was comfy and the air con worked so it served its purpose.

The bed was hard and lumpy. The sliding door was dirty. The furniture wood was chipped and couches worn out and stained. It’s impossible to get ahold of their 24 hour concierge. The pool was nice but hot tub looked dirty. However the distance to the beach and restaurants was very close.

Bad service there is no hospitality. Getting money from guests means more than delevering hospitality and quality. An 2,5 star motel is better than this hotel. Our stay was not relaxing. Basic items were missing in the hotel and the hygiëne was lacking. Just fyi save your money dont spend it at this hotel there ar most likely better options!!!!!!