2970 Hartley Road Jacksonville, FL 32257
Superb
97 reviewsTru by Hilton Jacksonville South Mandarin is a quality pet-friendly hotel in Jacksonville, FL. Tru by Hilton Jacksonville South Mandarin welcomes up to 2 dogs of any size with a pet fee of $75 per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!
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Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
148authentict
9 months ago
2/10
At around 11:30 p.m. when preparing for bed we found a bed bug, front desk moved us to another room told me that I would be compensated and receive a free stay, but somehow when checking out I owed them money in which they withdrew from my card (no I didn't purchase snacks, movies, etc). The day of check out house keeping annoyingly knocked on the door about 3 separate times between 10:30 a.m.-11:00 a.m.to ask if we were about to check out and the do not disturb sign was clearly on the door (check out is at 12:00) . This was my second time staying at Tru in Mandarin and I WOULD NOT stay again.
And_thennn
a year ago
6/10
Overall a mediocre experience. The location is tucked into an office park and someone difficult to access. No easy walking access to places to eat, shop, etc.. The quality of the room furnishings is on par with a Motel 6. The bathroom/shower is well designed. The breakfast bar left a lot to be desired. Very basic and limited offerings. The staff was great. Wouldn't return, but your mileage may vary.
Bet51
a year ago
10/10
We just returned from a 3 night stay at Tru by Hilton in Mandarin FL. We were a bit skeptical after reading some negative reviews Let me keep you at ease. This was one of our best stays at a Tru hotel. First if all, Mary greeted us with open arms and took care of our every need. Sandra, also a front desk clerk, was extremely pleaseant. In fact every staff member wa svery cordial and eager to help. When we needed towels, they were there. We had an issue with our refrigerator and maintenance installed a new one, withing an hour. We parked in the back and had no issues with theft in our car. The room was small (as usual for a "minimalistic" hotel) but it wasn't a problem for the 2 of us in a KIng room. Breakfast was the typical hot hotel food (scrambled eggs, omelets, bacon and sausage), but was varied each day! The only comments that I would like to make for the manager is that the old scratchy towels be replaced and we missed having a microwave in the room.
S1991VFmelissaw
a year ago
10/10
Our room was very clean. The sheets were so soft! Check-in was very easy and the staff was very nice and helpful. Parking was easy and safe. Water refill station was great! we didn't have time for the free breakfast but the pancake station looked really cool.
FredW851
a year ago
10/10
This was our first experience with a Hilton Tru Hotel. We were extremely satisfied. This hotel was one of the cleanest places we have stayed. The staff was friendly and helpful. Great eateries in the area. Quick drive to Riverwalk. Rooms were spacious and all necessities were provided. Breakfast both mornings was delicious.
Pet Policies
Does Tru by Hilton Jacksonville South Mandarin allow pets?
What is the pet policy at Tru by Hilton Jacksonville South Mandarin?
Are there size or breed restrictions for pets at Tru by Hilton Jacksonville South Mandarin?
Does Tru by Hilton Jacksonville South Mandarin allow cats?
Pet Fees
How much are the pet fees at Tru by Hilton Jacksonville South Mandarin
Pet Amenities
Are there designated pet areas or walking trails at Tru by Hilton Jacksonville South Mandarin?
2970 Hartley Road Jacksonville, FL 32257
Policies
Check-in: 3:00 PM
Check-out: 12:00 PM
Optional Extras
Covered self parking fee: USD Free
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Located in Jacksonville, 2.5 miles from Mandarin Museum, Tru By Hilton Jacksonville South Mandarin, Fl has accommodations with an outdoor swimming pool, free private parking and a fitness center. With free WiFi, this 3-star hotel offers a 24-hour front desk. Cummer Museum of Art and Gardens is 12 miles from the hotel and Florida Theatre is 12 miles away. Theatre Jacksonville is 10 miles from the hotel, while Museum of Science & History is 12 miles from the property. The nearest airport is Northeast Florida Regional Airport, 24 miles from Tru By Hilton Jacksonville South Mandarin, Fl.
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