Logo
Tru by Hilton Jacksonville South Mandarin - featured photo
View Photos

Tru by Hilton Jacksonville South Mandarin

2970 Hartley Road Jacksonville, FL 32257

8.4
pet fee
$75 pet fee
pet allowance
2 pet maximum per reservation
pet size
No pet weight restrictions

Tru by Hilton Jacksonville South Mandarin is a quality pet-friendly hotel in Jacksonville, FL. Tru by Hilton Jacksonville South Mandarin welcomes up to 2 dogs of any size with a pet fee of $75 per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!

Earn pawsome perks and free travel rewards when you sign in and book your stay with Romingo.

🐾 Sign in
Hotel Amenities
Pet friendly
Free Wifi
Swimming pool
Free car parking
Outdoor pool
Non smoking rooms

Choose your room

Loading...
Pet-friendly guarantee

Pet-friendly guarantee

We personally verify each pet-friendly stay upon booking.

Lower rates

Lower rates

Trusted low rates - often cheaper than Expedia, Booking & BringFido.

Earn rewards

Earn rewards

Join Romingo Rewards for free and get cash back on future travel.

ESA & support animals

ESA & support animals

Travel with your support animal - no pet fees, ever.


What People Are Saying

profile picture

148authentict

9 months ago

2/10

At around 11:30 p.m. when preparing for bed we found a bed bug, front desk moved us to another room told me that I would be compensated and receive a free stay, but somehow when checking out I owed them money in which they withdrew from my card (no I didn't purchase snacks, movies, etc). The day of check out house keeping annoyingly knocked on the door about 3 separate times between 10:30 a.m.-11:00 a.m.to ask if we were about to check out and the do not disturb sign was clearly on the door (check out is at 12:00) . This was my second time staying at Tru in Mandarin and I WOULD NOT stay again.

And_thennn

a year ago

6/10

Overall a mediocre experience. The location is tucked into an office park and someone difficult to access. No easy walking access to places to eat, shop, etc.. The quality of the room furnishings is on par with a Motel 6. The bathroom/shower is well designed. The breakfast bar left a lot to be desired. Very basic and limited offerings. The staff was great. Wouldn't return, but your mileage may vary.

profile picture

Bet51

a year ago

10/10

We just returned from a 3 night stay at Tru by Hilton in Mandarin FL. We were a bit skeptical after reading some negative reviews Let me keep you at ease. This was one of our best stays at a Tru hotel. First if all, Mary greeted us with open arms and took care of our every need. Sandra, also a front desk clerk, was extremely pleaseant. In fact every staff member wa svery cordial and eager to help. When we needed towels, they were there. We had an issue with our refrigerator and maintenance installed a new one, withing an hour. We parked in the back and had no issues with theft in our car. The room was small (as usual for a "minimalistic" hotel) but it wasn't a problem for the 2 of us in a KIng room. Breakfast was the typical hot hotel food (scrambled eggs, omelets, bacon and sausage), but was varied each day! The only comments that I would like to make for the manager is that the old scratchy towels be replaced and we missed having a microwave in the room.

profile picture

S1991VFmelissaw

a year ago

10/10

Our room was very clean. The sheets were so soft! Check-in was very easy and the staff was very nice and helpful. Parking was easy and safe. Water refill station was great! we didn't have time for the free breakfast but the pancake station looked really cool.

profile picture

FredW851

a year ago

10/10

This was our first experience with a Hilton Tru Hotel. We were extremely satisfied. This hotel was one of the cleanest places we have stayed. The staff was friendly and helpful. Great eateries in the area. Quick drive to Riverwalk. Rooms were spacious and all necessities were provided. Breakfast both mornings was delicious.

Pet Policies

Yes, Tru by Hilton Jacksonville South Mandarin is very pet friendly.
Tru by Hilton Jacksonville South Mandarin welcomes 2 pets per reservations
Tru by Hilton Jacksonville South Mandarin welcomes pets of any size. There are no breed restrictions.
Tru by Hilton Jacksonville South Mandarin does allow cats.

Pet Fees

Tru by Hilton Jacksonville South Mandarin has a $75 per stay pet fee.

Pet Amenities

Yes, Tru by Hilton Jacksonville South Mandarin has a nearby pet relief area within walking distance.

Where You'll Be

2970 Hartley Road Jacksonville, FL 32257

Important Information

Policies

Check-in: 3:00 PM

Check-out: 12:00 PM

Optional Extras

Covered self parking fee: USD Free

Pet policy details:

  • Number allowed: 2
  • Weight Limit: no limit
  • Fee: $75 per stay
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Located in Jacksonville, 2.5 miles from Mandarin Museum, Tru By Hilton Jacksonville South Mandarin, Fl has accommodations with an outdoor swimming pool, free private parking and a fitness center. With free WiFi, this 3-star hotel offers a 24-hour front desk. Cummer Museum of Art and Gardens is 12 miles from the hotel and Florida Theatre is 12 miles away. Theatre Jacksonville is 10 miles from the hotel, while Museum of Science & History is 12 miles from the property. The nearest airport is Northeast Florida Regional Airport, 24 miles from Tru By Hilton Jacksonville South Mandarin, Fl.

pet fee
$75 pet fee
pet allowance
2 pet maximum per reservation
pet size
No pet weight restrictions

Explore Other Relevant Stays

Let's get acquainted.

We have researched and hand-selected the best pet-friendly hotels throughout the country. Romingo has partnered with these properties to offer you the lowest rates and a world-class pet-friendly experience. After booking, Romingo coordinates your stay with the property to ensure you and your pets are warmly welcomed. Backed by our Romingo Guarantee, you can rest-assure that traveling is easier and more enjoyable with Romingo!

Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
Before completing your booking, please enter '0' pets at checkout, and our team will be sure to inform the property. No pet fees will apply to guests traveling without pets.

Visit our FAQs or our Support Center to get additional answers to your questions.

Romingo Logo

Romingo is the easiest way to book pet-friendly travel. Hand-selected hotels, responsive customer service, and the lowest rates guaranteed provide a truly pet-friendly experience. Roam the world freely with Romingo.

Traveling with your pet? Be sure to #romingotravel

IATAN LogoBBB Logo
Privacy policyTerms & ConditionsRomingo RewardsSitemap