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Southbank Hotel by Marriott Jacksonville Riverwalk

1515 Prudential Dr Jacksonville, FL 32207

7.8

Very Good

987 reviews
pet fee
$50 pet fee
pet allowance
2 pet maximum per reservation
pet size
25 lb. weight maximum

Southbank Hotel by Marriott Jacksonville Riverwalk is a popular pet-friendly hotel in Jacksonville, FL. Southbank Hotel by Marriott Jacksonville Riverwalk welcomes 2 dogs up to 25 lbs. with a pet fee of $50 per night. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Cats are not permitted. We look forward to welcoming you and your furry companion for a comfortable, pet-friendly stay.

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Hotel Amenities
Pet friendly
Free Wifi
Swimming pool
Outdoor pool
Non smoking rooms
Fitness Center

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What People Are Saying

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Vacation13276189055

5 months ago

10/10

Our stay was 3 days. Rooms were spacious and clean . Enjoyed the Riverwalk. We ate at every food venue, Every meal was great. Bang-bang shrimp were 5 star. I throughly enjoyed playing the piano. I would stay there again and will refer friends and family

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Z4109XKmarkg

6 months ago

4/10

I have already submitted a review under Goggle. Over 90% of my reviews for locations are positive (as I worked in customer service for a number of years) and I submitted a positive review a year ago on this hotel due to the great front desk experience. This time - due to the poor attitude of the individual at the front desk when we checked in on 1/28/25 at 2:40 -- I am submitting a poor review. I think her name began with an "A". My wife and I felt "we were just processed" and she said "we're full". She also stated - "I gave you a water view" - a lie. She just doesn't seem to care. A great experience a year ago and why I made this a return destination - that's it - I am done. Finally, I am a ambassador level but she shows no enthusiasm for her job. Sorry to submit this -- really a rare event for me to do. On a positive -- a comfortable bed and close to the Charthouse and BB's.

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danhT3988TP

6 months ago

10/10

This is one of the finest hotel experiences we have ever had! The staff was friendly and courteous. After our 1st night, the electricity in the wing where our room was had gone out. None of the light in our room worked. I went to the front desk to see about the power outage and they apologized for the inconvenience. They offered us a new room for a 2nd night, at a lower rate and offered complimentary breakfast. Of which, was excellent! I had some of the best biscuits and gravy this of New Orleans and my wife had the Southern Breakfast Bowl. Also EXCELLENT!

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O4807QZmichelleb

7 months ago

10/10

This is the best place to stay in Jacksonville by far! We have stayed at this hotel a few times now and it has never disappointed us. From the friendly staff to the clean and spacious rooms. The views are amazing, a great pool area and bar. We give this place 5 stars!

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A4974DBcarolinah

7 months ago

4/10

Arrived at hotel at 9pm to find valet attendant in his car with girlfriend. $22 to have him park my car for a one-night stay. Decided to self park $18/day, unknowingly designated parking was in shady rear of hotel next to abandoned building, despite extensive empty hotel parking in better lit areas. Our room was noisy from lobby bar patrons and bar music as the door was facing the atrium, coincidentally also discovered the shower had a noisy leak while my husband went down to request a room change. Cons: Extremely lumpy and small pillows. Body wash bottle was empty, unfortunately found out once wet in shower. Toilet seat needs replacing since they are stained- felt dirty and not pleasant to sit on. Threshold of most rooms have missing chunks of carpet. Although close to the Riverwalk, there was zero “nightlife” on a Friday night. Pros: rooms available with option of river view. 2 Complimentary bottles of water daily. Room was otherwise clean. Front desk was courteous. Luggage carts available. Close to the Riverwalk. Short drive to San Marco eateries

Pet Policies

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk is very pet friendly.
Southbank Hotel by Marriott Jacksonville Riverwalk welcomes 2 pets per reservations
Southbank Hotel by Marriott Jacksonville Riverwalk welcomes pets up to 25 lbs. There are no breed restrictions.
Southbank Hotel by Marriott Jacksonville Riverwalk does not allow cats.

Pet Fees

Southbank Hotel by Marriott Jacksonville Riverwalk has a $50 per night pet fee.

Pet Amenities

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk has a nearby pet relief area within walking distance.

Where You'll Be

1515 Prudential Dr Jacksonville, FL 32207

Important Information

Policies

Check-in: 4:00 PM

Check-out: 11:00 AM

Optional Extras

Covered self parking fee: USD $16.00 per day

Pet policy details:

  • Number allowed: 2
  • Weight Limit: 25
  • Fee: $50 per night
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Located in Central Jacksonville this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge. Southbank Hotel Jacksonville Riverwalk guestrooms are furnished with a large work desk a 42-inch flat-screen TV and a Keurig coffee machine. Some rooms have a balcony with a river view. Southbank Hotel Jacksonville Riverwalk provides a car rental desk. Free access to a fitness center and a 24-hour business center is provided. A guest laundry is on site. Casual American dining can be found at the on-site Pier 1515 restaurant and is open for breakfast lunch and dinner. Currents Lounge provides a full drink menu. This hotel is located in the San Marco entertainment district near upscale dining and shopping. The Museum of Science and History is 10 minutes' walk from the hotel and the Jacksonville Jaguars Stadium is 10 minutes' away by car.

pet fee
$50 pet fee
pet allowance
2 pet maximum per reservation
pet size
25 lb. weight maximum

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We have researched and hand-selected the best pet-friendly hotels throughout the country. Romingo has partnered with these properties to offer you the lowest rates and a world-class pet-friendly experience. After booking, Romingo coordinates your stay with the property to ensure you and your pets are warmly welcomed. Backed by our Romingo Guarantee, you can rest-assure that traveling is easier and more enjoyable with Romingo!

Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
Before completing your booking, please enter '0' pets at checkout, and our team will be sure to inform the property. No pet fees will apply to guests traveling without pets.

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