La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

This was probably a nice property 40 years ago or whenever it was built. It doesn't seem like it was touched since then. It's old and run down. They say they are in the process of 'renovation', but it looks as though they're putting lipstick on a pig. The room was dark (probably so you can't see things). The carpet was filthy. the shower curtain rod was pulled out of the walls. There was mold in the bathroom. The curtains were filthy as well. The TV they rave about was a small flat screen about 10 years old. Just a terrible experience. I wouldn't stay there again for ANY reason.

They are in the middle of a remodel so expect that when you arrive. The bed was comfortable. My only complaint was I booked here because of the hot tub and it wasn’t working due to the remodel. I also was to have a mini fridge in my room and did not. I really wish the website was updated with what works and doesn’t work as I book online and am disappointed when I arrive to not get what I paid for.

Let me start off by telling you how bad the customer services is the young ladies that were at the front desk as I came in. They were shaking their heads at me when I was telling them I paid for the weekend. So we drop off our stuff in them, our rooms.We leave to go to the baseball game come back to the hotel room, realize how dirty the hotel bathroom is. Then I get ready for bed and the bed breaks. I call downstairs 4 or 5 times no one answers. I go downstairs. There's no one there. No door knob on the closest door. Microwave is dirty refrigerator is dirty and frozen. The gym is not operable the pool is not working and dirty. My niece's bed has hair in it. Elevator got stuck. Ridiculous plac

We were only in the room for 2 hours as we had a family emergency and had to go back home.However, Paint is peeling off the walls. Carpet was ripped. Couch and sheets were stained. The smell of weed was powerful upon walking through the front door to check-in. Elevator seemed like it was about to break down. Not a very safe feeling when you walked in. Room smelled of lysol and bleach.

This location is in a complete state of disrepair, it is NOT being maintained by Wyndham and the 'pardon our renovations' is only a warning of what is inside, not an indication of addressing the needs. The sheets and towels were clean, front desk clerk was friendly - that is the ONLY positive recommendation I can make. Spend $20 more and stay in a CLEAN FACILITY. #WYNDHAMSUCKS