Hilton Garden Inn Daytona Beach Airport

The staff at this property was superb. Upon check in, we needed the computer before our room was ready, and Bobby at the desk immediately jumped in and helped us get set up. The space was very clean. The location is great with many options for dining. We would highly recommend this property. Tobie Parnett

Wed 14th August: There was a bed bug crawling on the bed in room 312. I caught it with a cup. Receptionist John was supportive and immediately changed me to a very nice room. A hotel staff delivered a new room key, confirmed it was a bed bug (and not another small beetle or pill bug), killed it, and took it to reception. Thurs 15th August: No word from management. Receptionist Donna said that there would be an investigation by pest control Friday 16th August: No word from management due to sickness and annual leave. Receptionist Donna said that there would be an investigation by pest control. I sent an email to the Director of Sales and GM. Email swiftly acknowledged. Pest control did not find any more bed bugs in room 312 and there would be no further action. I responded with photographic and video evidence and was informed that it will be send to pest control and dealt with after the weekend. Follow up. The hotel claim that no further action will be taken and credited a Hilton honors account with 3000 points (US$20). I cannot upload the video to TripAdvisor but have attached photos.

This was an amazing location for the Daytona speedway. We were there when they were not racing but you are literally out the back door of the raceway. Very nice staff, big room, AC worked great. Alot of really good restaurants in the area. This would be a perfect location for the speedway. They brought extra pillows.

Positives- We loved the size of the Junior Suite. Had a nice view overlooking the pool. Beds were very comfortable, a/c worked well. Microwave and mini fridge worked fine. Hotel was quiet, and lobby and hallways looked and smelled tidy and clean. Conveniently located. Negatives- We found 3 baby roaches in our room. There are ONLY 8 lounge chairs by the pool, 6 of which were cracked and rendered almost useless unless a small child sat on them to not fall through. It's Daytona...sun, heat, a vacation destination.... ridiculous to have so few chairs to begin with, but we couldn't even lay out the first day since others were using the two good chairs. It wouldn't break the bank to invest in new lounge chairs! Our shower light flashed to the point where it could cause a seizure. We did not call to have maintenance come fix it, but how could the maid NOT know this was an issue and report it prior to someone checking in? Room was set up for 2 occupants as far as towels go, though we had 3 occupants in the reservation. Housekeeping did bring up additional items at our request. We did not eat at the restaurant to be able to comment on the quality or value of it.