Clarion Inn & Suites Central Clearwater Beach

Very disappointed in this hotel. Front desk was extremely rude both times we came to check in. First time we just wanted to make sure we could leave our car there while we went to the game but she was lambasting us before we could ask our question. Then the tone changed and she was apologetic and told us we could check in after the game. We came back after the game and a new desk clerk cut us off and said check in wasn’t until 4 pm when I asked the time it was 3:40. My bad! I made a comment about strict adherence to the rules and she shot back with a very non-professional comment. The rooms are very old and musty. The mattresses are ok. Very firm but at least not lumpy. Furniture is at least 40 years old, dark wood, chipped and scratched, and needs replaced. The pool looks fine until you get closer and it also needs updated and bugs removed. First and last time at Clarion.

I booked my stay through the Choice Hotels website. When I arrived, my rates at the hotel didn't march the rates in my confirmation email. I was then informed that my entire 4 night stay had already been charged to my credit card. I was then assured a refund of the difference would be credited to my card. I stopped at the front desk the next morning to verify. I was told that the refund had been issued. I then asked the clerk why I'd been charged the entire stay. She told me that was the hotel policy when full. I pointed out that is not indicated on the hotel website nor on Choice Hotels. She then said hotel could do whatever it wanted. The clerk then informed me she was immediately canceling my reservation and I would have to be out within the hour. She was incredibly rude, condescending, and wholly unprofessional. I've never been treated so poorly by a hotel. Do not stay here. Beside the poor service, the hotel is run down. Better places available.

This was the worst hotel. The room was musty, someone pounded on our door at night, they refused to provide room service and clean towels, the breakfast was terrible and they overcharged me based on the confirmation. I never got a response from customer service.

The room was clean, but the toilet rocks back-and-forth like a rocking chair. The bed was positioned so that you could not close the bathroom door. Thankfully, the bed slid easily. We were told it was not your usual run of the mill continental breakfast, but that there would be sausage and eggs in the morning, but there was not, only powdered eggs, and biscuits that were as hard as if they had been made a week ago. The waffle iron was broken, the juice machine was broken, and many other things around the hotel were also out of order, including the hot tub, something we had shopped for when booking a hotel. The front desk staff was very nice, other than misleading us about breakfast, but the girl on the breakfast buffet was very dismissive when we asked about the sausage. She looked at us as though that were a strange request. This one cannot be blamed on the management of the hotel, but whoever the jerk was that stayed in the room before us set the alarm for 6 AM so we got an early wake up on our vacation. Thanks jerk! Needs serious updating, and communication amongst the staff to know what to tell people and what not to tell people. Would definitely shop for a different place to stay my next time in Clearwater.

Hotel was definitely dated and in need of repair. The ice machines looked like they had not been cleaned in a long time. We booked the motel cause it had a hot tub then when we got checked was told the hot tub was out of order for maintained but you could tell it was down for a long time. No notification that pool and hot tub closed. Checkin staff was short and not so pleasant