Candlewood Suites Tallahassee an IHG Hotel

The front desk clerk was rude and when I told him I’d report it, he said, “Go ahead.” Then, when confronted about it, he lied and said that he just said, “Ok.” The manager was supposed to contact me, but instead left an envelope at my door. Sorry!

Stay far away from this property. Management is rude and doesn’t understand customer service. Charged me 2 different ways for a room that I did not stay in. Then wanted to charge me double for the next night when it was the date I intended to stay there. They were unwilling to work it out in anyway shape or form and did not want to discuss the charges. “Management review” was all they kept saying. Nothing done They lost no revenue as the property had vacant rooms both nights. Guess if you can double charge it’s great for the bottom line. While it’s a nice property they seem to look for ways to take advantage of travelers. I spent 2hours on the phone with them and IHG hotels and all they could say was read the small print on their web site. Parents of FSU stay away as there are plenty of alternative choices near by.

Excellent stay! I want to start off with the complimenting the friendly staff. I ran into Carl several times & he’s the nicest guy ever. He was working all over the property & was so kind. The room was clean, beds comfy, nice pillows. We traveled w our pups & there was lots of food potty places. Plenty of parking spots as well.

Checked into our room and it was infested with bugs. We weee provided with another room and it was also infested with bugs so we switched hotels. Paid $275 per night for nights up front and were given one standard nights rates worth of compensation. Awful hotel

We have stayed at this hotel for over 10 years during college football season and enjoy the new renovations, clean rooms and friendly staff. The Krispy Kreme donuts on game day are just one of the many pleasures of staying here, in addition to the fact that we can be to the college campus in 10 minutes, and to I-10 in two minutes. The full size fridge with ice maker, cooktop and microwave allow us to prepare our food for tailgating and the TV gets tons of channels with clear reception. The only noise we hear is when people slam their doors. We would not consider staying anywhere else.