The Stamford Hotel

Highly recommended if you are looking for a family and pet friendly hotel! Hotel personnel customer service was top notch. Food and drinks...absolutely some of the best I have had a hotel. Love the fact that they have fresh complete meals packaged in the snack shop ALL DAY. Fresh baked cookies and theatre style popcorn daily and hand cut fries with my 16 ounce steak...I'm a foodie and I LOVED everything I ate. The bar you can seat at all day! I will be back!

Arrived after a very long drive from upstate NY and was greeted warmly by Dan. We asked for a quiet area and was cheerfully given a room upgrade to the 7th floor @ the back of the hotel. Thanks to him, we spent a relaxing night in a gorgeous room. At home, I have needed a custom made bed because of health issues and the one in the room was as nice as ours! Very plush and comfy. The heaters in other hotel chains are always problematic. Some cut their heat off at night so that they blow cool air - unacceptable for us as we are elderly. The unit in this room was easy to operate and we stayed toasty all night. The bathroom was magnificent, all marble tile in the shower, the vanity was low enough for a shorter woman, like myself, and the lighting placed behind the mirror frame provided a soft light that rivals the stark lighting at other hotels. I could see that some minor things might need a refresh, (wallpaper, etc.) but they weren't anything that could have spoiled our wonderful experience at this hotel. From our 1st look @ the lobby on arrival to our room up on a higher floor, we were thrilled to have found this place. Many thanks again to Dan! Ditch the hotel chains and stay here. We highly recommend The Stamford!

Incredibly warm, caring and professional staff make The Stamford a very inviting, convenient and accommodating hotel in the heart of Stamford (it's right around the corner from Bedford Street). And if you have a dog, this place is the best. They treat canines of all kinds (and their owners) like royalty!

We are international business travelers and VIPs with major airlines and hotels. Our first impression was very good staying on the 10th floor, then through a booking issue( not the hotels fault) we were moved to the 6th floor (room 609). That's when things went wrong! We need our laptop computers for business and despite all our efforts the wifi kept cutting in and out for 4 days ! Each day we complained and until the last night we received a call to say there was a problem. If you just want to send messages it worked now and then but not for business. A pity as the food was great and most others things good at the hotel. Sadly there seemed no concern in assisting us despite various people being asked for help at reception and on the phone.

The bed was super comfortable but everything else was really bad. The front desk after 6pm is not helpful or pleasant. The morning staff is way better but we asked for two towels twice so we could check out and I am still waiting for it. When I told the lady at the front that I had to go and find two towels myself, she giggled as if it was a joke. The upkeep is not good. The rooms are moldy and the bathtub was filling with water. The room was not cleaned properly and someone else's washcloth was left in the room. The room smelled dirty and the counters were not clean. They had no soap or anything in the room. The towels were not even white. There is no comforter on the bed. I am a platinum rewards Marriott member and this is why I don't ever stay anywhere except Marriott. Don't stay here. It is giving homeless shelter - la quinta inn-. A pretty lobby does not make up for a broken pool, dirty room and unpleasant hosts. they should sell it back to Marriott. Terrible and zero stars if I could.