1775 East Cheyenne Mountain Blvd Colorado Springs, CO 80906
Superb
1733 reviewsDoubleTree by Hilton Colorado Springs welcomes your furry companions with open arms! Guests may bring any number of pets, with a maximum weight of 50 lbs. per pet. A pet fee of $75 per stay is charged by the property and collected upon arrival, providing for additional cleaning and pet-friendly amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Whether you're traveling near or far, DoubleTree by Hilton Colorado Springs provides an enjoyable and welcoming pet-friendly experience.
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Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
O5117YBkarenc
4 months ago
2/10
I was extremely disappointed with my recent stay. We booked an ADA-accessible room, yet when we arrived, we discovered there was no grab bar next to the toiletāa basic and legally required ADA feature. From the start, the customer service was lacking. When we checked in, the front desk associate was short and dismissive when we double-checked that our room was ADA-compliant. She also gave us poor directions, instructing us to walk past multiple elevators to reach our room. The next morning, we learned that we could have simply driven around the building to get much closerāinformation she could have easily provided. When I called the front desk to inform them about the missing grab bar, the response was shocking. The staff member questioned why a missing bar was a problem in an ADA room when it only needed to have a grab bar in the shower and then put me on hold for seven minutes. When she returned, instead of offering a solution, she told me to talk to the maintenance team next door and then hung up on me. Completely unprofessional. When I spoke with maintenance, I was again dismissed and told, āAll ADA rooms have a bar by the toiletā. Only after I asked gem to come and check did they finally acknowledge the issue and move us to a proper ADA room. This experience was frustrating, unacceptable, and in violation of ADA requirements. Accessible rooms should meet basic legal standards, and staff should be trained in both compliance and customer service. I would not recommend this hotel to anyone needing reliable accessibility accommodations.
A3949YHkellyt
4 months ago
8/10
Stayed here in February. Was centrally located to a lot of the area. The room was nice and comfortable and pet friendly. The on site food was good and plenty of additional options in the immediate area. Double tree tends to be a decent option no matter where you go.
lesiab92
4 months ago
2/10
Vanessa is the worst manager possible. I had nothing but problems for 2 weeks stay spent a lot of money here at the bar and at the restaurant. My heat went out my air went out it took them four times to bring me a coffee maker my room key did not work twice in one week and when I finally went to complain about it all she could say was it's not my problem. What is that about. I went almost two weeks without complaining about anything and Vanessa could not even accommodate me by saying she was sorry for the inconvenience what a s@@#@y manager she is. The bartender was awesome the food delivery was awesome the chef was awesome but the entrance failed completely the front desk and also the management. Sad sad sad I'll never stay at another Hilton again and that sucks because I was a major Hilton Honors customer but because of this I will no longer do it I hope someone cares enough to look into this and look at who Vanessa is
TinaR2404
6 months ago
2/10
Worst customer service experience to date. I purchased the protection plan and itās taken me days and much back and forth to simply adjust my current booking. Iām being given the runaround even after purchasing the protection refund plan. I very rarely stay at Hilton properties so I donāt know if this is the norm. But please donāt be scammed by purchasing a protection plan they donāt seem to honor. OR they make you jump through hoops to even acknowledge it. Very disappointing and shocked because their competition (Marriott properties) manages their process flawlessly.
C4113WFdonj
7 months ago
10/10
Excellent room with view of the mountains. Breakfast buffet was probably the best Iāve ever seen at a Hilton hotel. The food was great. Also, the TV was the biggest Iāve seen at any Hilton hotel (60-inch?). Hotel staff and front desk were super nice and polite. Hotel is located near downtown with plenty of restaurants nearby. One minor pointā-only two Diamond member parking slots. More are needed for such a large hotel. To conclude, as a Hilton Diamond member, I rarely give a Hilton hotel ā5-starsā (most are 4, which is still above average). Keep up the good workāyouāre a stand-out hotel!
Pet Policies
Does DoubleTree by Hilton Colorado Springs allow pets?
What is the pet policy at DoubleTree by Hilton Colorado Springs?
Are there size or breed restrictions for pets at DoubleTree by Hilton Colorado Springs?
Does DoubleTree by Hilton Colorado Springs allow cats?
Pet Fees
How much are the pet fees at DoubleTree by Hilton Colorado Springs
Pet Amenities
Does DoubleTree by Hilton Colorado Springs provide pet beds, bowls, or treats?
Are there designated pet areas or walking trails at DoubleTree by Hilton Colorado Springs?
1775 East Cheyenne Mountain Blvd Colorado Springs, CO 80906
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Just 3 blocks from the World Arena and offering stunning views of Pikes Peak and Cheyenne Mountain, this Colorado Springs hotel offers enjoyable facilities and convenient services. Doubletree Hotel Colorado Springs is just off I-25 and within walking distance of restaurants, shops and a 20-screen cinema. Colorado Springs Airport is just a short drive away. Guests at the Colorado Springs Doubletree Hotel will enjoy the hotel's comfortable outdoor courtyard and spacious lobby. After getting work done in the business center, guests can go for a swim in the indoor pool or work out in the fitness center. The Millhouse restaurant offers the largest lobby bar in Colorado Springs and The Coffee Shop offers grab-n-go food and drink options.
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