13941 E Harvard Ave Aurora, CO 80014
Guest Rating
187 reviewsExtended Stay America Select Suites Denver Aurora South is a popular pet-friendly hotel in Aurora, CO. Extended Stay America Select Suites Denver Aurora South welcomes 2 dogs up to 50 lbs. with a pet fee of $25 per pet, per night. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. We look forward to welcoming you and your furry companion for a comfortable, pet-friendly stay.
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ESA & support animals
Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
Q2167IHkathleenj
9 months ago
4/10
I an about done staying here and I have spent well over a thousand dollars on hotel rooms since June of this year and about %85 of it bring at this location. However this time I think we are done. 1st off do not read anything on any of the travel sites about amenities that they offer because they don't offer anything. They have dishes you can rent for $50 @ the front desk. There is no one on duty after 10pm and y9ur chances of reaching someone after 10pm are very slim. The rooms get worse and worse and I have stayed all over this property. I stay here because yes they have kitchenette, are close to my parents and are not to badly priced. The manager is a horrible woman who does not care about her customers that pay good money to stay here. She does not have a single ounce of compassion nor does she try to keep her customers happy. The room I am in tonight has one barstool, most of the rooms have 2 last night our room had none, there is no iron or morning board which I was told they no longer provide, no hangers most of the rooms have 5, I have never seen dishes. What you get as far as bathroom stuff you get 2 body towels, 2 face clothes, 2 rooms of toilet tissue and 1 bar of soap. That's it. The front desk has nothing so don't ask and don't forget anything. They are located next to the light rail station so it's a little loud and some of the guests that stay here are sketch but for the most part of you leave them alone they will leave ypu alone. Until last night I have never felt at all uncomfortable or like my safety maybe an issue. Last night my fiance left to go out to his truck which was parked right outside our room. I was chilling on the bed watching TV and some guy was watching me through the Crack in the door. My fiance didn't pull the door shut all the way as he was going out and coming right back inside. In the less than 15 seconds of walking out opening truck getting what he needed and coming back to the door this man stood right there watching me. Creepy!!!!!! I can't express to those who maybe thinking of staying here to go to the other extended stays in the area. They are nicer and cheaper. This location has continuously disappointed me after i spent a week here. The front desk staff is wonderful but the manager is a horrible woman who has no compassion or any customer service skills. Do better extended stay because you have probably lost us as repeat customers. We are done with how this manager has spoke to me, treated us or made me feel. Oh and 1 last thing I have over 15 years working in this exact same industry and I would be ashamed to read a review about one of my hotels like this!!!!! I believe that if a guest has to wait tell morning to address a problem because your phone outside gets you no where and the phones in the rooms don't always work then the manager should at least act like she cares.
995kittyb
2 years ago
2/10
First it was to find the front desk person we waited around for 45 min for someone to show up, and when she finally did she said to give her a sec she well be right back. Came back after 25 min. we did the check in right before headed to the room she mentioned they had no hot water. She couldn't mention that before we paid? So we get to room and as soon as we open the door the room smelt like someone had just smoked over and over again. nasty! Then looking around the room the sink was dirty the stove was nasty the fridge was way more nastier the bathtub had brown stains in the side of the inside. it looked like it hadn't been wiped down ever. the night stand looked like it had dry burgers on it and there were crumbs on the linens. I tried to complain to the office but no-one was in there again. I waited and waited no-one so I walked to gas stand got some cleaners and stayed up little late cleaning that entire room I had just paid $86 for. While I did that I asked my husband to go ask for an extra blanket as well as complain. no-one in office still we tried waiting up to speak to someone but no one every time. I had an appt in the a.m. so I had to get a little rest. here is the thing the have a sign in lobby saying they would be right back so one would assume they well be right back. The sign never mention that we have to call for someone to come help you with check in, they made it sound like they'll be right back so I woke up late that morning and had a late start. Went to office to check out and I finally was able to complain. the front desk said she was sorry about that and the no hot water and took my name number and said she well have the manager call me. no one called so a day later in am I went in to speak with the manager. she did not seem to care and made me look like I was lying about the whole thing. only offered me a 10% refund. Said I didn't complain that night which I tried and unless I stood at the lobby door in the cold all night long I wasn't gonna see anyone. no help what so ever. Horrible Horrible place. over priced should be shut down health conditions.
Y5701YZchristinao
2 years ago
2/10
I wanted to leave a second review because there is one shining star at this location and that is Christina! She is the gold standard of customer service. No matter what you throw at her she handles it and does it with a smile. When it comes to customer service it doesn't get any better. She doesn't talk down to people.shes never unpleasant she doesn't go out of her way to be nasty to people or over charge people or dismiss people as some of the other employees here do. It's pretty obvious from the reviews this place gets which employees there talking about! She is cut from the same cloth I am, no matter what your job is in life you do it to the best of your ability. Then at the end of the day you can look in the mirror knowing you did your best today. I don't know how some of these employees sleep at night knowing they were nothing but unpleasant rude and nasty to people all day going out of there way to screw people not having the rooms to be acceptable to stay in. The world could use a lot more people like Christina! You are the shining star of this hotel hands down!!!!!!
DCTN
2 years ago
8/10
Not horrible⦠OK enough if youāre looking for an extended stay. The cops coming in constantly and knocking on doors is quite distracting. Makes you feel not so safe. Housekeeping lacked-but for the price part of the hotel when I stay there again? Yeah.
Sunlight0
3 years ago
2/10
Pubic Hair in tub, cut live electrical wires, broken glass, feces, blood on wall, filth, broken smoke alarm & sprinkler. Completely unsafe! filthiest hotel Iāve ever seenā¦and Iām 55. I canāt believe this hotel can operate legally with these conditions. Meth motel!
Pet Policies
Does Extended Stay America Select Suites Denver Aurora South allow pets?
What is the pet policy at Extended Stay America Select Suites Denver Aurora South?
Are there size or breed restrictions for pets at Extended Stay America Select Suites Denver Aurora South?
Does Extended Stay America Select Suites Denver Aurora South allow cats?
Pet Fees
How much are the pet fees at Extended Stay America Select Suites Denver Aurora South
Pet Amenities
Does Extended Stay America Select Suites Denver Aurora South provide pet beds, bowls, or treats?
Are there designated pet areas or walking trails at Extended Stay America Select Suites Denver Aurora South?
13941 E Harvard Ave Aurora, CO 80014
Policies
Check-in: 3:00 PM
Check-out: 11:00 AM
Optional Extras
Covered self parking fee: USD Free
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This Extended Stay America - Denver Aurora South is located in Aurora and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Denver is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Cherry Creek State Park, the Town Center Of Aurora and the Buckley Air Force Base.
We have researched and hand-selected the best pet-friendly hotels throughout the country. Romingo has partnered with these properties to offer you the lowest rates and a world-class pet-friendly experience. After booking, Romingo coordinates your stay with the property to ensure you and your pets are warmly welcomed. Backed by our Romingo Guarantee, you can rest-assure that traveling is easier and more enjoyable with Romingo!
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