Hampton Inn Los Angeles Santa Clarita

Long term stay, six or seven weeks, this property pulled my personal credit card information from a previous stay and charged my personal card for multiple weeks’ worth of room and tax. When I called to have this refunded and charged to my business card, they then aggressively began charging my corporate card for varying amounts for not only the time I had been in house, but also for the remaining weeks of my stay. In total this Hampton Inn charged me over $27,000 for an $8,000 stay, and they did so with no communication whatsoever. On the three occasions I attempted to reach the office manager, I was told she was busy and would call me back. I never received a call back. Instead, I spent 30 minutes on the phone with Hilton Corporate to have the issue rectified. Upon checkout, they now must refund the additional thousands of dollars they charged for FUTURE dates. $27,000 in charges to my personal card, which they illegally saved from a previous reservation, and to my corporate card. Zero attempts to contact me. As far at the hotel itself: The front desk staff is too busy watching Instagram reels to proactively assist the guests. The beds are old and largely uncomfortable, and the single pane windows ensure that you hear every word of every conversation and every scream of every child playing four floors below at the pool until 10pm. The rooms don’t have closets; they have hangers stuck to the walls covered by curtains, and a casual glance at the bathroom reveals peeling linoleum with stains that probably predate the MCU. On a positive note, the omelet isn’t terrible. It’s not good, but it’s technically edible. I wouldn’t speak for the FDA on that though.

This place its whatever overall , not favorite . definitely first and last time . But i want gonna come and do this, till I checkout at 11am I left behind my earpods and silver earrings. I called one hour after We left . they said they are cleaning right now but their is nothing there . My apple earpods location says are there .I literally remember 100% leaving them by the room by phone . I talk to the supervisor Jordan He definitely make me feel that didn't take me serious . so definitely not recommended if you can't relate on this place .

What we didn't like: they let us check in early, but when we went to the room and opened the door, we found someone was still in the room. When we returned to the front desk, they assigned us another room, but never apologized and pretended as if it was no big deal that they had sent us into an occupied room. Our room had no microwave or clock. The Tripadvsor page says that they have microwaves, but they do not. Too pet friendly: we were awakened at 7 am by two dogs barking at each other for about a minute in front of our window. Not sure why the owners didn't separate them more quickly. What we liked: the hotel was clean.

Very conveniently located for those arriving at LAX and driving to Sequoia / Kings Canyon. Within a few steps from the hotel you will find gas stations as well as several restaurants (OUtback, McDonald´s, In & Out Burguer, Taco Bell, etc.). Check-in process was very quick and efficient. Rooms are clean and confortable with excellent bathroom amenities. Breakfast is great with lots of options. Pool and gym are available and seem very nice (have not used them). I would surely stay gere again.

Check-in was friendly and efficient. I arrived at 1pm and a room was allocated for me facing away from the road. As a HH member I was provided with two free bottles of water. Tea and coffee available at reception. I particularly liked the dark roast coffee. The lifts to the rooms were slow considering there are only 4 floors. I only saw one lift working. My king room was located away from the lifts and was spacious enough for a solo traveller. There was a refrigerator and microwave but no safe. I liked the walk-in shower which was well screened and had shampoo/conditioner/shower gel dispensers. The bathroom also had a moisturiser dispenser and a bar of soap. The pool is a good size but mostly shaded by the surrounding trees. The water was quite cool at the time of my visit. The hot tub was nice and warm and operated by a 15 min timer. I had a comfortable sleep with no disturbance from other guests. Breakfast had a selection of hot options (see picture) and there was a waffle maker too. A selection of juices was available. I found the location to be great but there is some construction on the access road.