Quality Inn & Suites Cameron Park Shingle Springs

Stayed Aug 23/24 2024. Should be zero stars. Old, shabby, rugs and furniture old and unclean. Room wasn’t cleaned overnight. Horribly loud; people running up and down the stairs and balcony throughout both nights we stayed. Appears as though people are living at this hotel; their personal effects are kept outside the rooms including large boxes, food, and trash. Grounds are filled with dead grass and dead plants. “Breakfast” was apples, pop tarts, and brownie bites. All of this for $150/night. Before having to pay $20 extra for my dog who was cleaner than the hotel. Was no better than a roadside motel that you wouldn’t pay more than $20/night for.

This hotel was the worst place to stay at. we will never stay at a quality inn again. The room was gross, the bathroom was not cleaned, front desk was not helpful, the security latch on the door was broken, and no breakfast. When traveling with kids we book places with breakfast for easier mornings. The carpet was wet and so dirty looking. We arrived late or would of just slept in the car.

Every Jan 1 go to a party in Cameron Park Air park. Great fun Great people. Stay one night at Quality Inn Suites. Always get a clean room. Good bed an front desk very helpful an polite. We always arrive early an they have always got us in a room in advance. Price is very reasonable. In fact believe has not change in years. Saying that they have cut back on there free breakfast. Use to be very good. Now fresh coffee ,pastries, fruit . Not so many TV channels. But again i do not believe there prices have changed in years. So i except an understand those two things. Summary Hilton it is not!! But great price great room we will see you next year .

Had a stay scheduled for several days. Checked in, the latch over lock was missing, the carpet was still wet, a hole in the carpet under the vanity about a 3x2 foot section, hole in the wall they put in a Kleenex box, recent paint job had misses that were obvious, the bathroom jamb and door were beat, a stain in the middle of the floor that crime scene clean up missed and carpet was wrinkled up to the door. The door had to be forced to unlock and lock. The good, bed was comfy. I left a note for the manager the first day, no call or contact, on check out I asked for the owner or manager, was told he was on vacation he would call upon his return. No call. Called a week later talked to a manager named Melissa. Explained asking for a partial refund, she said she would call me back with an answer in 72 hours. No call This room was barley adequate, lots of permanent renters and drug deals going on at night. This a definite avoid at all costs, plenty of other choices, and it is definitely not a quality stay.

Don't believe their description; the pool and hot tub are permanently closed. There is no "grab n Go breakfast--no food period. The room furniture was missing--no chair or table. I kept my shoes on as the carpet was tacky to the touch. The coffee pot was dirty; it still had the old pod left in it. The only good things I can say are the bed was comfortable and the shower was warm. I paid the most for a room on this trip and got the least in value. Never again. This the second time in 2 years I have been stung by bad Quality Inns. Choice needs to tighten up their game because there are lots of options for places to stay.