Park Inn by Radisson Santa Rosa North

i seldom stay at motel 6 and now i know why. it is a bed, tv, and bathroom. a bar of soap and not shampoo. no microwave. no fridge. the location is nice. freeway close and close to trader joe's. it was fairly clean.

Worst hotel ever... I booked a room through booking.com and cancelled my reservation less than 15 minutes later. Motel 6 had already charged my card and never cancelled the reservation on their end so they could charge me the $200. When I talked to the manager he assured me they had done everything necessary to facilitate my refund... never happened. Not to mention I had to call the hotel 4 or 5 times and left my number for a call back from the manager which never happened. The manager also said something like I booked a room that was non refundable even though on the booking cancellation policy it said I would be charged for 1 night and refunded the rest of my money after the hotel told me they would refund my total amount. So much unnecessary hassle for something soooo simple. Just refund my money... it's been 2 weeks and I haven't gotten anything but stress trying to work all this out. I also stayed here once before and their rooms were stinky, drink machines didn't work, staff wasn't very helpful at all, bugs on the wall, and a bunch of tweaker types hanging around.

Filthy and Unsafe! Staff entered room twice without masks putting us at risk of Covid. When I told her no thanks for any services, she waited until I left and went into the room anyway. No towels were left or service, however, my tablet, clothing, and makeup are missing from my bag... I am so happy with my new Amazon camera which gets 5 stars, and how easy it was to see what happened. Staff response was unbelievable, woman behind window was incredibly rude and actually admitted that they went back into the room after I left to "check the fire alarm". My camera didn't seem to catch the "fire alarm inspection" The gentleman that checked us in was very nice and professional. I would give hime 5 stars. Excellent Customer Service from him and thank you! I cannot say the same about how I was treated today. I would rather sleep in my car!

There are dives and then there are ..... dives. This place is a dive. Decor is Scandinavian RV... minimalistic to the ridiculous... the place reeked of cigarettes......basic amenities are non-existent.... The only thing Motel 6 left on at this dump was the light.....

There was a strong cigarette smell in the non-smoking rooms, flies in the bathroom, built up grime and mold in the roof. It’s a complete nightmare. This place is not being cleaned! If you do stay here, bring your own sheets and bleach!