Fairfield Inn & Suites by Marriott San Jose North Silicon Valley

I have stayed at this property more than 15 times and have been consistently pleased. The rooms are clean and quiet, the facilities are well maintained, there is plenty of parking, and the breakfasts are well above average. I'm always acknowledged as a Titanium member and the small kitchen they have on the property makes a decent dinner when you feel like easting in. There are plenty of facilities including a pool, hot tub, lots of washer/dryers, BBQ's, and a nice little hiking path to the Bay. My only comment is if you are staying at the property when there is an event taking place at nearby Levi's stadium (football game, etc.), it is almost impossible to access the hotel. There is a special route the hotel will tell you to take and then stop at police checkpoints to continue to the hotel, but this has only been an issue once.

This Residence in was a great experience from Esme at the front desk acknowledging my Titanium status and upgrading us to a larger room with a bay view. The room was clean with fluffy pillows and a very comfortable bed. The breakfast items were fresh, frequently renewed with a staff that kept all the breakfast areas clean. We enjoyed our stay and will return when in the area again.

This hotel is pretty new, with wide and comfortable rooms. The location is a bit isolated but if you have a car it's a great choice since it's quiet and comfortable. The breakfast buffet is really rich, with a wide variety of fruit, sweet and salted choices. For runners, there are 3 trails nearby that are very nice and easy.

The Hotel, Hotel room, the area , parking and breakfast was superior. One staff member that checked us in was extremely unpleasant very unapologetic and I felt wasn’t train properly on how to speak with customer. Her name is Rayna H. I requested for management to contact me, still waiting for that to happen. I checked in with her and told her I paid my room in advance. I showed my email that shows it was paid in full. Rayna kept on stating to me that I still have to pay for my room and her system didn’t show I paid it. Not until I was in the middle of a conversation with Priceline then she said…. Everything is fine now! I told her she should at least apologize… she said to me that she is “only doing her job”…. No remorse nothing… mind you have just drove 6 hours prior! Unacceptable!